MOREnet Service Status

All Systems Operational

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Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network ? Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sho-Me #32257 Apr 4, 2025 00:00-05:00 CDT

Site:
Lebanon Sr High - Lebanon R-III

Outage:
5 hours

Description:
Sho-Me Technicians will be working to migrate circuits to a new fiber route due to construction in the Lebanon area.
Posted on Mar 27, 2025 - 13:12 CDT

St Louis Router Software Upgrades - 4/4/25 Apr 4, 2025 22:30 - Apr 5, 2025 05:30 CDT

MOREnet engineers will be preforming software upgrades on two routers in St. Louis. We will start the first router at 10:30. Member connectivity will not be affected by this upgrade. The second upgrade will start at midnight and members connected thru St Louis will loose internet connectivity for about an hour.
Posted on Mar 27, 2025 - 16:29 CDT
Apr 2, 2025
Bluebird Network #250318-1001
Completed - The scheduled maintenance has been completed.
Apr 2, 06:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:01 CDT
Scheduled - Sites:
University of Central Missouri (backup 10G)

Outage:
minimal due to failover

Description:
Maintenance is needed to relocate fiber cabling. An additional night may be needed (4/3/25).
Mar 26, 09:21 CDT
bluebird Network #250318-1006
Completed - The scheduled maintenance has been completed.
Apr 2, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 CDT
Scheduled - Sites:
Harrisburg R-VIII
Holden R-III
Johnson Co. R-VII
Leeton R-X
Malta Bend R-V
UCM -Max B. Swisher Skyhaven Airport
UCM - The Missouri Innovation Campus
Waverly Branch - Trails Regional Library

Outages:
minimal due to redundancy

Description:
Maintenance is needed to relocate fiber cabling. An additional night may be needed (4/3/25).
Mar 26, 09:15 CDT
Bluebird Network #250321-1002
Completed - The scheduled maintenance has been completed.
Apr 2, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 CDT
Scheduled - Site:
Polo R-VII

Outage:
minimal

Description:
Bluebird Network anticipates the following impact due to splice case replacement maintenance. Outages will be minimal due to failover.
Mar 26, 07:50 CDT
Apr 1, 2025
Bluebird Network #250319-1010
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:00 CDT
Scheduled - Sites:
Atterbury Memorial Library - Little Dixie Regional Library
Paris R-II

Outage:
90 mins

Description:
Network equipment will be upgraded during this maintenance window. An additional night may be needed (4/2/25).
Mar 26, 08:00 CDT
Mar 31, 2025
ATT Fiber Cut
Resolved - This incident has been resolved.
Mar 31, 17:10 CDT
Monitoring - A fix has been implemented by AT&T. We are currently monitoring the connection to verify stability.

MOREnet NOC
Mar 31, 15:33 CDT
Update - ATT has identified a fiber cut near Springfield, MO and is working to restore services. No ETR at this time.

MOREnet NOC
Mar 31, 13:19 CDT
Identified - MOREnet engineers are investigating a possible fiber cut on AT&T aggregation. Updates will follow.

Affected sites are:

Christian County Library District - Clever Branch
Marionville Branch Barry-Lawrence Regional Library
Monett R-I
Billings R-IV Elementary School
Republic R-III
Republic Branch - Springfield-Greene County Library
Clever R-V
Pierce City R-VI


MOREnet NOC
Mar 31, 10:47 CDT
Mar 30, 2025
K-Power
Completed - The scheduled maintenance has been completed.
Mar 30, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 05:00 CDT
Scheduled - Site:
Davis R-XII

Outage
< 1 hour

Description::
Vendor needs to reboot a transport router @ Clinton impacting service temporarily to Davis.
Mar 29, 06:43 CDT
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Bluebird Network #250325-1003
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 CDT
Scheduled - Site:
Winfield R-IV Elementary School

Outage
up to 6 hours

Description:
Vendor is performing emergency maintenance on the network. Expect outages throughout the duration of this window. An additional night may be needed to complete the work (3/28).
Mar 26, 07:41 CDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Lumen Outage
Resolved - No further issues after card replacement.
Mar 19, 07:49 CDT
Monitoring - Lumen has replaced the card and all services have now restored. We will monitor throughout the day for any further issues.
Mar 18, 11:23 CDT
Update - The replacement card has been ordered with an ETA of 11:00AM. Once the new card is obtained, Field Operations will dispatch to the failure site to perform the replacement.
Mar 18, 09:22 CDT
Identified - Lumen reports a remote reset of the affected card was attempted, to no avail. As such, a replacement card is being ordered and Field Operations are being coordinated to receive the card and perform the replacement. No ETA for the card.
Mar 18, 08:30 CDT
Update - Lumen is reporting that initial investigations have identified a suspected card failure to be the cause of impact to services. No ETR yet.
Mar 18, 07:29 CDT
Update - Lumen optical engineers are still investigating the cause of a network outage in the St Louis MO area. No ETR has been provided. We continue to escalate for updates.
Mar 18, 06:20 CDT
Update - Lumen techs are currently troubleshooting issue. We continue to escalate our tickets.
Mar 18, 00:05 CDT
Investigating - Several Lumen circuits down at approximately 7:40PM. Tickets currently open and escalated with Lumen NOC for troubleshooting. Circuits affected are listed below.

Belleview R-III
Centerville R-I
Crawford County Library District Recklein Memorial Branch
Heartland Regional Library Belle Branch
Lesterville R-IV
Maries Co R-II Middle School
Mexico-Audrain County Library Laddonia Branch
Reynolds County Library Bunker Branch
Reynolds County Library Centerville Branch
Reynolds County Library Lesterville Branch
Scenic Regional Library Wright City Branch
South Iron Co R-I
Washington County Library
Mar 17, 21:53 CDT
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