MOREnet Service Status

Fiber cut in Rolla

Update - The end provider has confirmed that they are hands off.
Nov 18, 2025 - 14:40 CST

Update - Vendor has completed some spices and expects to be hands off at 10am CST.
Nov 18, 2025 - 09:26 CST

Update - Splice crews are on site continuing to splice. Current etr is noon.
Nov 18, 2025 - 07:32 CST

Update - Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
Nov 17, 2025 - 23:08 CST

Identified - The issue has been identified and a fix is being implemented.
Nov 17, 2025 - 23:08 CST

Update - Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
Nov 17, 2025 - 18:04 CST

Investigating - We are investigating the issue.
Nov 17, 2025 - 18:04 CST

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational

MOREnet Internet Operational

Internet2 Network Operational

MOREnet Backbone Operational

MOREnet Aggregation Operational

MOREnet Fiber Operational

Carrier Network Operational

Managed Services Operational

Threat Management Solution - K12 Operational

Threat Management Solution - Libraries Operational

Threat Management Solution - Affiliates Operational

Aruba Managed LAN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 25, 2025

No incidents reported today.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

Brightspeed & Lumen fiber hit near Belle, MO

Resolved - This incident has been resolved.

Root Cause: A fiber cut in Belle, MO, impacted client services.
Fix Action: The fiber was spliced, thus restoring client services to a stable condition.

MOREnet NOC
Nov 20, 08:38 CST

Identified - Brightspeed and Lumen NOC's are standing by for confirmation that excavation is underway.

MOREnet NOC
Nov 19, 20:21 CST

Update - A secondary LEC fiber Repair Team is en route to the fault site with a two-hour ETA. The next update will be issued upon their arrival.

MOREnet NOC
Nov 19, 17:06 CST

Update - A 24-strand cut fiber was identified due third-party construction activity in the Belle, MO vicinity. Splicing crews are on their way.

MOREnet NOC
Nov 19, 14:29 CST

Investigating - Fiber has been hit. Both vendors have been engaged for dispatch. Affected sites are:

Maries County Library Belle - Heartland Regional Library System
Maries Co. R-II
Maries Co. R-II - Middle School

Updates will follow.

MOREnet NOC
Nov 19, 13:09 CST

Nov 19, 2025

Lumen Fiber Down

Resolved - This incident has been resolved.
Nov 19, 12:32 CST

Update - The splice team is working on the final three splices for the 96-count cable. Additional splicers are en route to assist with restoration on the 288-count cable.

MOREnet NOC
Nov 19, 10:07 CST

Update - Additional testing indicates the light signal is traveling 23.7 miles along the fiber path. The Outside Plant Engineer (OSPE) is reviewing test results and comparing them with network records to determine the location of the fault.

MOREnet NOC
Nov 19, 10:07 CST

Identified - The Lumen NOC has confirmed that a planned maintenance scheduled to be completed by 12:00 GMT on November 19, 2025 has exceeded the defined window. Splicing was completed; however, some services remain impacted. Field Operations has been engaged to test the affected fiber span in an effort to isolate the reason for the continued impact, and is onsite setting up test equipment. Splicers are onsite, and will remain on standby in the event that additional splicing is required.
Nov 19, 08:44 CST

Investigating - Lumen performed scheduled fiber maintenance at midnight, and it appears an issue was introduced during that work. We have engaged Lumen’s NOC and are awaiting updates.

Chilhowee R-IV
Craig R-III
Pleasant Hill Branch - Cass County Library
Shawnee R-III

Updates will follow.

MOREnet NOC
Nov 19, 08:41 CST

MOREnet fiber maintenance in South County, MO. 11/19/25

Completed - The scheduled maintenance has been completed.
Nov 19, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 CST

Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 7, 22:26 CST

Nov 18, 2025

Unresolved incident: Fiber cut in Rolla.

Nov 17, 2025

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

Bluebird Network #251112-1004

Completed - The scheduled maintenance has been completed.
Nov 13, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 CST

Scheduled - SIte:
Mound City Public Library

Outage:
up to 6 hours

Description:
Emergency fiber maintenance will be done during this time. Expect outages during this window.
Nov 12, 14:08 CST

Nov 12, 2025

No incidents reported.

Nov 11, 2025

Co-Mo-Communications Outage 11/11/25

Resolved - This incident has been resolved.
Nov 11, 13:14 CST

Monitoring - all clear given by upper level network team.
Nov 11, 09:49 CST

Update - Splicers are enroute to the cut location. ETA is 2 hours. There is no ETR. Additional information will be provided as it becomes available
Nov 11, 08:11 CST

Identified - This is a confirmed fiber cut. Crews are actively engaged in locating the exact location of the fault for splicing and repair. No ETR given at this time.
Nov 11, 07:10 CST

Investigating - Known Outage Affecting the following sites under investigation. No ETR at this time:
Cole Camp Branch - Boonslick Regional Library
Cole Camp R-I
Jamestown School
Lincoln R-II
Warsaw Branch - Boonslick Regional Library
Warsaw R-IX
Nov 11, 07:02 CST