MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Bluebird Fiber Maintenance Jul 21, 2026 00:00-06:00 CDT

Bluebird Fiber technicians will be performing fiber maintenance in Milan and Trenton MO that will cause service disruption on the below listed circuits, as indicated, during the maintenance window. A back-up night of 7/22 is reserved.

AT Still University KC Circuit - traffic switches only
Daviess County Library Main Branch - traffic switches only
Grundy Co R-V - Outage
North Central Missouri College - traffic switches only
Sullivan County Library - Outage
Sullivan County Memorial Hospital - Outage
Posted on Jul 15, 2026 - 14:51 CDT

Spectrum Equipment Maintenance Jul 21, 2026 00:00-06:00 CDT

Spectrum technicians will be performing equipment maintenance that will cause a brief outage on the below circuits during the maintenance window.

Carnegie Public Library Shelbina
Henry County Library
Little Dixie Regional Library Dulany Memorial Library
Scenic Regional Library Warrenton Branch
Warren Co R-III
Wright City R-II
Posted on Jul 15, 2026 - 14:26 CDT
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
MOREnet Fiber Cut in Rolla, MO.
Resolved - This incident has been resolved.
Jul 15, 20:23 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 16:38 CDT
Investigating - We are currently investigating this issue.
Jul 15, 15:11 CDT
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Aggregation Fiber Cut
Resolved - All is stable. KAMO replaced a failed QSFP optic in their network, restoring service.

MOREnet NOC
Jul 10, 12:53 CDT
Identified - Circuits are starting to clear and come up. KAMO has techs on-site. We are awaiting a formal RFO (Reason for Outage).

MOREnet NOC
Jul 10, 10:19 CDT
Update - KAMO has been engaged and dispatched a tech to the affected area to isolate the damage.

MOREnet NOC
Jul 10, 07:53 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting some KAMO/K-Power aggregation. Updates will follow.

Affected sites:

Butler R-V
Davis R-XII
El Dorado Springs R-II
El Dorado Branch - Cedar County Library
Midway R-I
Mt Vernon Branch Barry - Lawrence Regional Library

MOREnet NOC
Jul 10, 07:46 CDT
Outage Between South County and Valley Mines
Resolved - This incident has been resolved.
Jul 10, 09:51 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 09:32 CDT
Investigating - We are currently investigating this issue.
Jul 9, 03:29 CDT
BlueBird Fiber #260622-1008
Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 CDT
Scheduled - Sites:
A T Still University of Health Sciences
La Plata R-II (High School)
Sullivan County Memorial Hospital
Sullivan County Library

Outage:
6 hours

Description:
Vendor will be performing maintenance to splice a section fiber along its network in Atlanta, Missouri. Expect outages for the duration of this window. Reserving 7/17/26 as a backup night to complete this work.
Jul 6, 06:07 CDT
Jul 9, 2026
Outage between Cape Girardeau and Sikeston
Resolved - This incident has been resolved.
Jul 9, 11:09 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 03:13 CDT
Update - Damage is in multiple places of a mile span. Crews will continue to work thru the night.
Jul 8, 22:18 CDT
Identified - Fiber cut in Benton. Crews have been contacted for repair.
Jul 8, 20:16 CDT
Investigating - MOREnet engineers have contacted vendor. They are investigating a possible fiber cut affecting some connections between Cape Girardeau and Sikeston. Updates will follow.

Affected sites:
Currently none as traffic is rerouting

MOREnet NOC
Jul 8, 18:39 CDT
BlueBird Network #260611-1008
Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:01 CDT
Scheduled - Sites:
Northwest Missouri State University

Outage:
2 hours

Description:
Maintenance required to upgrade router software. Expect outages during this time. Reserving the same time 7/10/26 if necessary to complete work.
Jul 6, 05:50 CDT
AT&T #10871742
Completed - The scheduled maintenance has been completed.
Jul 9, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:01 CDT
Scheduled - Sites:
Data Center - Springfield R-XII

Outages:
2 hours

Description:
HW: Code and Routing Engine Upgrade on network equipment facing customer. Expect an outage of up to 2 hours.
Jul 6, 06:25 CDT
ShoMe Technology #34852
Completed - The scheduled maintenance has been completed.
Jul 9, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 CDT
Scheduled - Sites:
Fairview R-XI
(Nixa/Fairview dark fiber)

Outage:
5 hours

Description:
Technicians will be performing scheduled fiber relocation to accommodate MoDOT road widening efforts in Nixa, MO. This maintenance will affect the circuits listed for up to 5 hours during the maintenance window.
Jul 6, 06:46 CDT
Jul 8, 2026
MOREnet fiber outage
Resolved - This incident has been resolved.
Jul 8, 14:01 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 13:17 CDT
Investigating - Due to a fiber issue and power outage, customers on our SEMO necklace in the Springfield area experienced a brief outage. We appreciate your patience.
Jul 6, 09:44 CDT
BlueBird Network #260617-1004
Completed - The scheduled maintenance has been completed.
Jul 8, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:01 CDT
Scheduled - Sites:
Oak Grove R-VI

Outage:
60 minutes

Description:
Maintenance is required to do an equipment upgrade maintenance. It is not anticipated to take the entire maintenance period.
Jul 6, 05:32 CDT
Spectrum #065877
Completed - The scheduled maintenance has been completed.
Jul 8, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 CDT
Scheduled - Sites:
Richmond Heights Memorial Library

Outage:
160 minutes

Description:
Maintenance needed for a network equipment replacement. Expect outage of up to 160 minutes.
Jul 6, 05:27 CDT
Jul 7, 2026

No incidents reported.

Jul 6, 2026
Jul 5, 2026
KC Area Outage 7/4/26
Resolved - outage due to commercial power outage to network equipment. once power was restored, services restored. no issues in 24 hours.
Jul 5, 22:32 CDT
Update - We are continuing to work on a fix for this issue.
Jul 4, 18:48 CDT
Identified - Fiber fault identified in Buckner, MO. No ETR given at this time.
Jul 4, 18:07 CDT
Update - Correction, about 15 sites down in the KC area, under investigation.
Jul 4, 16:47 CDT
Investigating - About 20 minutes ago, 25 sites in the KC went offline. Potential fiber fault under investigation
Jul 4, 15:13 CDT
Jul 4, 2026
Jul 3, 2026

No incidents reported.

Jul 2, 2026
Brightspeed 7/1/26
Resolved - Root Cause: A fiber issue within a partner provider's network in Jefferson City, MO impacted client services.
Fix Action: The partner provider cleaned and reterminated their fiber optic connections, thus restoring services to a stable state
Jul 2, 11:37 CDT
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 10:33 CDT
Investigating - Sites:
Appleton City Public Library
Green Ridge R-VIII
Henry Co. R-I
Hudson R-IX
Lenora Blackmore Branch - Henry County Library
Montrose R-XIV
Main Branch Harrisonville - Cass County Library
Oak Hill R-1
Strasburg C-3
as well as sites in Jefferson City, MO

Description:
Link flapping (i.e. intermittent outages) in the last hour. Vendor ticket has been reopened and they are working on the issue. Will update as info is provided.
Jul 2, 09:25 CDT
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