Resolved -
splicing completed, all clear.
Sep 11, 21:46 CDT
Update -
Crews reports the first side has been spliced and the construction crews are prepping the second side. Sites have recovered but the work is not completed. No ETTR is available for hands off.
Sep 11, 20:33 CDT
Identified -
as of 5:48pm local carrier identified damaged fiber. work is being done to escavate and repair. no ETR given.
Sep 11, 20:06 CDT
Update -
no updates given after multiple escalations
Sep 11, 16:23 CDT
Update -
escalated again requesting updates
Sep 11, 15:17 CDT
Update -
ticket escalated, update requested
Sep 11, 13:59 CDT
Update -
issue has been transferred to a local carrier who is working on isolating the issue. No ETR given.
Sep 11, 12:15 CDT
Update -
We are continuing to investigate this issue.
Sep 11, 10:33 CDT
Update -
We are continuing to investigate this issue.
Sep 11, 10:15 CDT
Investigating -
Sits:
Lakeland SD
St ClairCouty Library
Lumen outage noted with ticket created with vendor . No ETR as of now while investigation begins.
Sep 11, 10:11 CDT