MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network ? Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MOREnet fiber maintenance in South County, MO. 11/19/25 Nov 19, 2025 00:00-05:00 CST

We will be undergoing scheduled maintenance during this time.
Posted on Nov 07, 2025 - 22:26 CST
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Bluebird Network #251112-1004
Completed - The scheduled maintenance has been completed.
Nov 13, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 CST
Scheduled - SIte:
Mound City Public Library

Outage:
up to 6 hours

Description:
Emergency fiber maintenance will be done during this time. Expect outages during this window.
Nov 12, 14:08 CST
Nov 12, 2025

No incidents reported.

Nov 11, 2025
Co-Mo-Communications Outage 11/11/25
Resolved - This incident has been resolved.
Nov 11, 13:14 CST
Monitoring - all clear given by upper level network team.
Nov 11, 09:49 CST
Update - Splicers are enroute to the cut location. ETA is 2 hours. There is no ETR. Additional information will be provided as it becomes available
Nov 11, 08:11 CST
Identified - This is a confirmed fiber cut. Crews are actively engaged in locating the exact location of the fault for splicing and repair. No ETR given at this time.
Nov 11, 07:10 CST
Investigating - Known Outage Affecting the following sites under investigation. No ETR at this time:
Cole Camp Branch - Boonslick Regional Library
Cole Camp R-I
Jamestown School
Lincoln R-II
Warsaw Branch - Boonslick Regional Library
Warsaw R-IX
Nov 11, 07:02 CST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
K-Power Net Fiber Cut
Resolved - Services restored at approximately 3:30AM after damaged fibers were repaired.
Nov 8, 07:09 CST
Update - Splicers are continuing to work to repair two damaged cables near Kansas city. No ETR at this time.
Nov 7, 20:29 CST
Update - Fiber damage was located and repair crews are onsite. Restoration efforts have begun but no ETR at this time.
Nov 7, 16:18 CST
Identified - K-Power Net has identified a suspected fiber cut in the Kansas City area causing an outage the below MOREnet circuits. Field technicians are still isolating and troubleshooting.

El Dorado Springs R-II
Butler R-V
Davis R-XII
Midway R-I
Cedar County Library El Dorado Branch
Nov 7, 13:29 CST
Nov 7, 2025
St. Louis Area Fiber Cut
Resolved - AT&T confirmed cards had to be replaced to restore services and technicians are now hands off.
Nov 7, 20:23 CST
Monitoring - Alarms have cleared and service restored. Awaiting final confirmation of repair from AT&T.
Nov 7, 18:11 CST
Update - AT&T is still pending technician dispatch to the central office to troubleshoot a DWDM failure.
Nov 7, 15:11 CST
Identified - AT&T has isolated the issue to a failed card in an AT&T central office. They are pending tech dispatch to the location. No ETA at this time.
Nov 7, 13:22 CST
Investigating - There appears to be a large fiber cut affecting KPower and AT&T backhaul near St. Louis, MO. We are working with vendors to locate. Affected sites are as follows:

A T Still University - St. Louis
Affton High - Affton 101
Boncl R-X
Butler R-V
Callaway County Public Library - Daniel Boone Regional Library
Davis R-XII
El Dorado Branch - Cedar County Library
El Dorado Springs R-II
Fulton 58
Gideon 37
Hancock Place
Hannibal Campus - Moberly Area Community College
Hannibal LaGrange University
John Burroughs School
Kennett Higher Education Center - SEMO
Korf Gymnasium/Administration Building - Hannibal 60
Leopold R-III
Main Library - Mississippi County Library
Maplewood Public Library
Mexico Branch - Mexico-Audrain County Library
Mexico Campus - Moberly Area Community College
Midway R-I
Mitchell Memorial Library - Mississippi County Library
Osage Beach Library - Camden County Library
Poplar Bluff Public Library
Rhodes Memorial Library - New Madrid County Library
Union R-XI Middle School
University Physicians Fulton
Webster Groves Public Library
Zalma R-V

Updates will follow.


MOREnet NOC
Nov 7, 12:36 CST
MOREnet Emergency maintenance 11/7/2025 in Cape Girardeau, MO.
Completed - The scheduled maintenance has been completed.
Nov 7, 05:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:01 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 6, 13:06 CST
MOREnet emergency maintenance 11/7/25
Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 4, 16:42 CST
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Charter / Spectrum packet loss
Resolved - This incident has been resolved.
Nov 4, 13:37 CST
Monitoring - Charter has implemented a fix. We will continue monitoring over the next several hours to ensure stability during peak hours for the affected sites.

MOREnet NOC
Nov 4, 08:42 CST
Update - As bandwidth increased this morning, we observed packet loss accumulating again. All data has been relayed to Charter’s NOC, and they are actively working toward a resolution. The issue has been escalated further for higher-level review. Thank you for your patience as we await Charter’s updates.

MOREnet NOC
Nov 3, 10:36 CST
Update - Packet loss has shown improvement. We’re continuing to work with Charter’s Carrier team to further clean up the issue and monitor results. This process will continue over the next few days as we verify stability. Additional updates will be provided as we progress.

MOREnet NOC
Nov 1, 11:34 CDT
Identified - Charter is still working on tracking down the cause and implementing a fix. This has been escalated higher.

MOREnet NOC
Oct 31, 08:49 CDT
Update - The incident has been escalated to Tier 2 Carrier with Charter. Performance has improved slightly, but we are still seeing significant loss. Updates will follow.

MOREnet NOC
Oct 30, 16:07 CDT
Update - Charter has escalated this to their carrier group. Updates will follow.

MOREnet NOC
Oct 30, 11:37 CDT
Investigating - Spectrum is having a major disruption in their network causing packet loss and drops. We are working with them now to determine the cause and apply a fix.

Fredericktown Branch - Ozark Regional Library
Kirkwood Public Library
Pleasant Hill R-III
Valley Park Community Library
Kearney R-I
Richmond Heights Memorial Library
Southern Boone County Public Library - Daniel Boone Regional Library
Bourbon Branch - Crawford County Library District
Warren County R-III
Wright City R-II

Updates will follow.

MOREnet NOC
Oct 30, 09:02 CDT
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025
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