Resolved -
Lumen higher level transport team has replaced the suspected faulty card and that has corrected the issue. Connection has been stable.
MOREnet NOC
Jul 18, 08:02 CDT
Update -
The replacement card ETA is 1am CDT. Upon arrival, field will work with Lumen Transport NOC to replace.
MOREnet NOC
Jul 17, 22:45 CDT
Update -
The Lumen transport NOC has ordered a replacement card and is awaiting the part, no ETA.
Updates to follow.
MOREnet NOC
Jul 17, 19:59 CDT
Update -
Services have been restored. We are actively engaged with Lumen to identify the root cause and prevent any further disruptions. They have reported equipment failures as a contributing factor. We are escalating the issue with their NOC and will provide updates as they become available.
MOREnet NOC
Jul 17, 14:48 CDT
Identified -
Lumen has identified a cut on their fiber. Efforts are being made to determine where the damage is occurring. Affected sites are as follows:
Washington County Library
Maries County Library Belle - Heartland Regional Library System
Bunker Branch - Reynolds County Library
Lesterville Branch - Reynolds County Library
Bunker R-III
Recklein Memorial Branch - Crawford County Library District
Wright City Branch - Scenic Regional Library
Centerville Branch (Main) - Reynolds County Library
Centerville R-I
Belleview R-III
South Iron Co. R-I (High School)
Lesterville R-IV
Laddonia Branch - Mexico-Audrain County Library
Updates will follow.
MOREnet NOC
Jul 17, 14:30 CDT