MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2026

No incidents reported today.

Jul 1, 2026
Postmortem - Read details
Jul 1, 14:58 CDT
Resolved - closing this out, late note. resolution will be made when areplacement optic is put in service.
Jul 1, 14:56 CDT
Update - techs dispatched early this morning. should know something soon.
Jul 1, 08:29 CDT
Update - vendor is working multiple outages and expect to work on this outage in the morning.
Jun 30, 20:42 CDT
Update - due to redundancy, this issue will be further investigated in the morning.
Jun 30, 17:43 CDT
Investigating - Sites:
Branson SD
College of the Ozarks
Dora SD
Gainesville SD
Hollister SD

Description:
Above mentioned sited began flapping 15 mins ago. Upon investigating, low light levels were discovered indicating a fiber fault. This is under investigation by the vendor.

Jun 30, 17:12 CDT
Jun 30, 2026
Postmortem - Read details
Jun 30, 21:26 CDT
Resolved - This incident has been resolved.
Jun 30, 21:25 CDT
Update - Network Operations Engineers successfully completed targeted remediation activities, resulting in improved network performance. Validation efforts are currently underway to confirm continued service stability. As a proactive measure, replacement hardware is being secured and will be installed during a scheduled maintenance window to further enhance network reliability
Jun 30, 21:19 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 20:39 CDT
Update - Issue is still under investigation. No ETR at this time.
Jun 30, 19:47 CDT
Investigating - Sites:
Appleton City Public Library
Green Ridge R-VIII
Henry R-I
Hudson R-IX
Lenora Blackmore Branch - Henry County Library
Montrose R-XIV
Main Branch Harrisonville - Cass County Library
Oak Hill R-1
Strasburg C-3

Description:

Vendor related issue, suspected fiber cut under investigation. Updates will be posted as given. Tickets have been created with the vendor.

Jun 30, 18:24 CDT
Completed - The scheduled maintenance has been completed.
Jun 30, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 CDT
Scheduled - Description:
This scheduled maintenance affects: Phone Services (Phone Services) and Network Services (Network Infrastructure) in the Lexington, MO area. Expect outages throuhout this period.

Jun 29, 17:08 CDT
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Completed - The scheduled maintenance has been completed.
Jun 26, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 00:00 CDT
Scheduled - An underlying carrier will be performing maintenance in Nixa, MO.
Jun 21, 22:35 CDT
Jun 25, 2026

No incidents reported.

Jun 24, 2026
Resolved - Fiber repaired and circuits are restored.
Jun 24, 21:47 CDT
Update - Fiber technicians have started splicing. ETR 10 pm CST.
Jun 24, 18:37 CDT
Identified - technicians have located the damage and are currently on site working on a repair plan. We do not have an ETR at this time.
Further updates will be provided as they become available.
Thank you for your patience as we work to restore services.

Jun 24, 15:21 CDT
Investigating - Fiber provider ShoMe Technologies is aware of the problem and have dispatched technicians to isolate and repair the fault.
MOREnet NOC

Jun 24, 14:07 CDT
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Resolved - At 2:30am, AT&T finished splicing the fiber, thus restoring service to affected sites.

MOREnet NOC

Jun 19, 08:12 CDT
Identified - AT&T has confirmed the failure is on their transport layer. They have provided an ETR of 6am tomorrow. Updates will follow.

MOREnet NOC

Jun 18, 20:32 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting some AT&T aggregation. Updates will follow.

Affected sites:

Marionville Branch Barry-Lawrence Regional Library
Monett R-I
Billings R-IV Elementary School
Christian County Library District - Nixa Branch
Pierce City R-VI
Republic Branch - Springfield-Greene County Library


MOREnet NOC

Jun 18, 20:19 CDT
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 CDT
Scheduled - Sites;
Green City R-I
Putnam County Library

Outage:
up to 5 hours

Description:
Network equipment will be upgraded during this time frame. Expect outages up to 5 hours.

Jun 10, 15:04 CDT
Jun 18, 2026
Resolved - This incident has been resolved.
Jun 18, 08:54 CDT
Update - We are seeing some circuits start to come up. Once we get official word that Lumen is hands off, we will resolve this incident.

MOREnet NOC

Jun 17, 20:05 CDT
Identified - Lumen NOC has confirmed the outage and is engaging the Local Exchange Carrier to further isolate damage. Updates will follow.

MOREnet NOC

Jun 17, 16:06 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting some Lumen and Charter aggregation. Updates will follow.

Affected sites:
Centerville R-I
Centerville Branch (Main) - Reynolds County Library
South Iron Co. R-I (High School)
Lesterville R-IV
Lesterville Branch - Reynolds County Library
Bunker Branch - Reynolds County Library
Bunker R-III
Belleview R-III
Annapolis Branch - Ozark Regional Library

MOREnet NOC

Jun 17, 14:05 CDT
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 CDT
Scheduled - Sites:
Fredericktown R-1

Outage:
5 hours

Description:
Technicians will be performing fiber splicing in the Fredericktown area. Expect outages of up to 5 hours.

Jun 10, 15:30 CDT
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:01 CDT
Scheduled - Sites:
Cole Camp R-I
Cole Camp Branch - Boonslick Regional Library
Jamestown School
Lincoln R-II
Warsaw Branch - Boonslick Regional Library

Outage:
1 Hour

Description:
Vendor will be performing maintenance during this time. Expect an outage up to 1 hour.

Jun 13, 05:45 CDT