MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational

MOREnet Internet Operational

Internet2 Network Operational

MOREnet Backbone Operational

MOREnet Aggregation Operational

MOREnet Fiber Operational

Carrier Network Operational

Managed Services Operational

Threat Management Solution - K12 Operational

Threat Management Solution - Libraries Operational

Threat Management Solution - Affiliates Operational

Aruba Managed LAN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2025

Fiber Cut

Resolved - Lumen higher level transport team has replaced the suspected faulty card and that has corrected the issue. Connection has been stable.

MOREnet NOC
Jul 18, 08:02 CDT

Update - The replacement card ETA is 1am CDT. Upon arrival, field will work with Lumen Transport NOC to replace.

MOREnet NOC
Jul 17, 22:45 CDT

Update - The Lumen transport NOC has ordered a replacement card and is awaiting the part, no ETA.

Updates to follow.

MOREnet NOC
Jul 17, 19:59 CDT

Update - Services have been restored. We are actively engaged with Lumen to identify the root cause and prevent any further disruptions. They have reported equipment failures as a contributing factor. We are escalating the issue with their NOC and will provide updates as they become available.

MOREnet NOC
Jul 17, 14:48 CDT

Identified - Lumen has identified a cut on their fiber. Efforts are being made to determine where the damage is occurring. Affected sites are as follows:

Washington County Library
Maries County Library Belle - Heartland Regional Library System
Bunker Branch - Reynolds County Library
Lesterville Branch - Reynolds County Library
Bunker R-III
Recklein Memorial Branch - Crawford County Library District
Wright City Branch - Scenic Regional Library
Centerville Branch (Main) - Reynolds County Library
Centerville R-I
Belleview R-III
South Iron Co. R-I (High School)
Lesterville R-IV
Laddonia Branch - Mexico-Audrain County Library

Updates will follow.

MOREnet NOC
Jul 17, 14:30 CDT

Jul 17, 2025

Bluebird Network #250620-1006

Completed - The scheduled maintenance has been completed.
Jul 17, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:01 CDT

Scheduled - SIte:
A T Still University of Health Sciences
Albany Carnegie Public Library
Atterbury Memorial Library - Little Dixie Regional Library
Bluebird NOC 24/7 Trouble Line: (877) 766-2662
Cainsville R-I
Canton R-V
Cass County Library - Drexel
Cass County Library - Garden City
Concordia High School - Concordia R-II
Drexel R-IV
East Buchanan Co. C-I
East Lynne 40
Franklin Co. R-II
Gallatin R-V
Gasconade Co. R-II
Grundy County-Jewett Norris Library
Grundy R-V
Hamilton R-II
Harrisburg R-VIII
Holden R-III
Johnson Co. R-VII
La Plata R-II (High School)
Lafayette Co. C-I High School
Lathrop R-II
Leeton R-X
Linn Co. R-I
Lone Jack C-6
Main Library - Daviess County Library
Malta Bend R-V
Meadville R-IV
Mercer County Library
Mexico-Audrain County Library - Farber
Mound City Public Library
Nodaway-Holt R-VII High School
North Central Missouri College
North Harrison Co. R-III
North Mercer Co. R-III
Northeast Nodaway R-V
Northwest Elementary - Pettis Co. R-V
Northwest Missouri State University
Paris R-II
Pattonsburg R-II
Polo R-VII
Princeton R-V
Ridgeway R-V
Robertson Memorial Library
Scenic Regional Library - New Haven
South Callaway Co. R-II
South Nodaway Co. R-IV
Sullivan County Library
Sullivan County Memorial Hospital
Sweet Springs R-VII
Trails Regional Library- Concordia
Trails Regional Library- Corder
Trails Regional Library-Holden
Wellington-Napoleon R-IX
Wentzville R-IV
West Nodaway Co. R-I
Winfield R-IV Elementary School

Outage:
n/a

Description:
Equipment reconfiguration and maintenance will be done during this time frame. No downtime is expected do to failover. A backup night of 7/18/25 may be needed to complete work.
Jul 15, 13:23 CDT

Mediacom #16432

Completed - The scheduled maintenance has been completed.
Jul 17, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 CDT

Scheduled - Site:
Crane R-III

Outage:
6 hours

Description:
Fiber repairs will be made during this window. Expect outages for up to 6 hours.
Jul 15, 12:25 CDT

Mediacom #16413

Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:01 CDT

Scheduled - Sites:
Douglas County Library
Mansfield R-IV
Seymour Community Library

Outage:
6 hours

Description:
Work to be done for fiber case replacement over the nights of 7/16-18/2025., during the maintenance period. Expect outage throughout the course of this periods, each night.
Jul 15, 12:23 CDT

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Bluebird Network #250620-1006

Completed - The scheduled maintenance has been completed.
Jul 10, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 CDT

Scheduled - Site:
Polo R-VII

Outages;
not expected

Description:
Technician will be performing fiber repair maintenance. No outages expected per redundancy. July 11 may be needed to complete this effort.
Jul 9, 14:36 CDT

Jul 9, 2025

Sho-Me #32965

Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 00:00 CDT

Scheduled - Sites:
Stockton Branch - Cedar County Library

Outage:
Up to 6 hours

Description:
Engineers will be performing emergency fiber maintenance to troubleshoot and clear alarms, resolve adverse network conditions and prevent unplanned future service interruptions. Expect outage throughout the duration of this window.
Jul 8, 13:26 CDT

Chariton Valley

Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 21:00 CDT

Scheduled - Sites:
Hannibal Free Public Library
Macon Public Library
Marion County Library Subdistrict 1
Monroe City Public Library
Scotland Co. R-I

Outages:
10 to 15 minutes

Description:
Software for network equipment will be upgraded during the maintenance period. Expect outages of up to 10 to 15 minutes while equipment is booted.
Jul 8, 13:18 CDT

Jul 8, 2025

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.