Field techs are starting to prep the primary working cable right now and will splice it first.
Then the long route will be next.
Conduit has been repaired. Prepping and splicing has begun.
Posted Jun 24, 2025 - 17:44 CDT
Update
There was a fiber cut 6 miles north of Peculiar, MO. A contractor was setting up poles for a power company and dug into our fiber. This cut occurred at 11:21 a.m.
Technicians were dispatched at 11:37 a.m.
The damage is being assessed, and materials are being obtained.
At the current time there is no ETR.
Posted Jun 24, 2025 - 14:55 CDT
Identified
A third party fiber provider has located a fiber cut approximately 6 miles north of Peculiar, MO. The fiber provider has dispatched techs to investigate. No ETR at this time. Updates will be provided as they become available. Thank you for your patience as we work to restore services.
Posted Jun 24, 2025 - 14:06 CDT
Investigating
We are continuing to investigate this issue.
Posted Jun 24, 2025 - 11:41 CDT
Identified
We have multiple vendors affected by this cut. All vendors have been engaged, and are working to locate the damage.
Posted Jun 24, 2025 - 11:39 CDT
Investigating
MOREnet backbone fiber between Kansas City and Springfield has been impacted Suspected fiber cut. We are currently investigating a possible fiber cut near Kansas City, MO. This is bringing down the following sites as well as backbone connectivity between Springfield and Kansas City.
Capital Region Medical Center - Southwest Blvd Davis R-XII Butler R-V Rich Hill R-IV El Dorado Branch - Cedar County Library Midway R-I St Clair County Library - Lowry City Branch El Dorado Springs R-II Sullivan County Library
Posted Jun 24, 2025 - 11:26 CDT
This incident affected: MOREnet Network (MOREnet Aggregation).