Resolved -
This trouble was due to a cut fiber that was cut due to water line work and is not the optical card as initially thought. Crews had to wait until water was pumped out of the area to begin escavation and repair. Repairs are now completed and service has been restored.
Aug 31, 22:38 CDT
Update -
Restorartion of services is pending the arrival of rreplacement parts of vendor equipment. An optical care has failed.
Aug 31, 10:57 CDT
Update -
no new information, no ETR given
Aug 31, 02:33 CDT
Identified -
outage has been been for to the last mile provider. No ETR given yet as they still attempting to isolation.
Aug 30, 19:11 CDT
Investigating -
Involved Sites:
Charter and Lumen customers
Maries County Library Belle - Heartland Regional Library System
Maries Co. R-II
Maries Co. R-II - Middle School
Recklein Memorial Branch - Crawford County Library District
Suspected fiber cut, under investigation
Aug 30, 16:11 CDT