Resolved -
Repairs are done for now., A bug with the vendor software update caused a routing disturbance in the network. Further updates have been paused until a permanent fix is in place.
Apr 9, 21:29 CDT
Monitoring -
repair still ongoing with intermittent outages, no ETR given. uplifted status for now.
Apr 9, 18:44 CDT
Update -
Work continues. Additional updates will be shared as more information becomes available.
Apr 9, 16:15 CDT
Update -
Teams are continuing to address routing related concerns and are required to work through each switch individually. As stated earlier, customers are currently online but there are some with issues and we have not been given a hands-off, nor an ETR.
Apr 9, 14:56 CDT
Update -
Same status: although many sites are online, the issue is not fixed and we are not hands off yet. Repairs are still ongoing.
Apr 9, 13:51 CDT
Update -
although many sites are online, the issue is not fixed and we are not hands off yet. Repairs are still ongoing.
Apr 9, 12:38 CDT
Identified -
still a work in progress, customers may experience flapping (circuit bouncing) while a fix is underway.
Apr 9, 10:28 CDT
Update -
Issue still under investigation.
Apr 9, 08:19 CDT
Investigating -
Sites:
Administrative Office - Wright County Library
Christian County Library District - Sparta Branch
Green Forest R-II
Hartville R-II
Hermitage R-IV
Humansville R-IV
Licking Branch - Texas County Library
Main Library - Texas County Library
Miller County Library Iberia - Heartland Regional Library System
New Hope Christian Academy
Owensville Branch - Scenic Regional Library
Polk County Library - Humansville Branch
Steele Public Library
Summersville Branch - Texas County Library
Taneyville R-II
Wheatland R-I
Description:
Many sites offline this morning due to a maintenance overrun. Technicians are working on a fix to restore services. Will provide updates as given. No ETR has been given at this time.
Apr 9, 06:58 CDT