MOREnet Service Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 2024 - 00:00 CST
Scheduled - Spectrum engineers will be performing software upgrades and fiber maintenance on 12/13/24 that will cause an outage of up to 190-minutes on the below circuits during the maintenance window (midnight - 6:00AM).

Henry County Library
Kansas City Public Library Plaza Branch
Kearney R-I
North Kansas City Public Library
Platte Co R-III
Pleasant Hill R-III

Dec 13, 2024 00:00-06:00 CST

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Under Maintenance
MOREnet Internet Operational
Internet2 Network ? Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Under Maintenance
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Dec 07, 2024 - 11:22 CST
Scheduled - MOREnet engineers will be moving connections to new equipment as well as upgrading IOS on current backbone equipment. All members connected thru Columbia will loose connectivity for about an hour during this upgrade.

We apologize for any inconvenience.

Dec 06, 2024 - 09:03 CST
Socket #121624 Dec 16, 2024 00:00-05:00 CST
Site:
Warrensburg Branch - Trails Regional Library

Outage:
1 hour

Description:
Network maintenance will be performed during this window by the carrier. Expected outage is 1 hour reserved the remainder of the window for unforseen issues.

Posted on Dec 10, 2024 - 08:24 CST
Past Incidents
Dec 13, 2024

Unresolved incident: Spectrum Network Maintenance.

Dec 12, 2024

No incidents reported.

Dec 11, 2024
Resolved - This incident has been resolved.
Dec 11, 16:41 CST
Update - We are continuing to monitor for any further issues.
Dec 11, 15:59 CST
Monitoring - Flapping do to an issue with a transport device that is currently being repaired. No outages are expected to recur but we are monitoring the issue until EOB today.
Dec 11, 13:26 CST
Update - Vendor has dispatched out to site to investigate outage. This is an area related outage.
Dec 11, 12:08 CST
Investigating - Below listed sites started flapping in the last 1hours:
Dade County Library
Golden City R-III
Greenfield R-IV
Miller Branch Barry-Lawrence Regional Library
Miller R-II

Dec 11, 10:58 CST
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Resolved - All circuits have now been restored. Bluebird techs are hands-off.
Dec 6, 09:53 CST
Monitoring - Fiber repair completed and Bluebird splicers are hands off. All circuits restored except the one. Bluebird is still reporting issues in the Wellington area that they are investigating.
Dec 6, 07:12 CST
Update - Splicing is ongoing but nearing completion. Some circuits are starting to restore.
Dec 6, 04:32 CST
Update - Crews were able to begin digging. No ETR.
Dec 5, 23:54 CST
Update - Dig crews are onsite waiting on a utility company to complete their facility locates before excavation can begin.
Dec 5, 21:46 CST
Update - Splicers still have ETA of 1-hour to damage site.
Dec 5, 19:43 CST
Update - Bluebird Network dig and splice crews are enroute to the damage.
Dec 5, 18:43 CST
Update - Fiber damage is near Wellington MO and being assessed. Still no ETR.
Dec 5, 17:51 CST
Identified - A 54-count fiber cut has been identified causing outages on circuits provided by multiple vendors. Some repairs were underway by one vendor while another has technicians dispatched out. There is no ETR at this time.

Circuits Affected:

South Harrison Co R-II
Wellington-Napoleon R-IX
Warsaw R-IX
Lincoln R-II
Jamestown C-1

Dec 5, 16:40 CST
Dec 5, 2024
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - Fiber repair is complete and all services restored. Fiber damage was caused by a construction accident.
Dec 2, 22:04 CST
Monitoring - Circuits have started to restore. AT&T is not hands-off yet so we will continue to monitor.
Dec 2, 19:02 CST
Identified - AT&T field techs located the fiber damage and repairs are underway. One end of the fiber is exposed and is being prepped for splicing while excavation on the other end is ongoing. No ETR at this time.
Dec 2, 17:54 CST
Update - AT&T has a field tech dispatching for further troubleshooting. No ETA at this time.
Dec 2, 15:28 CST
Update - AT&T is troubleshooting a facility issue as a cause for the outages.
Dec 2, 14:32 CST
Investigating - AT&T outage affecting 8 circuits listed below. We are currently troubleshooting with AT&T to identify the cause.

Monet R-I
Barry-Lawrence Regional Library Marionville
Billings R-IV
Christian County Library Nixa
Christian County Library Clever
Pierce City R-VI
Springfield-Green Co Library Republic
Clever R-V

Dec 2, 14:08 CST
Dec 1, 2024
Resolved - This incident has been resolved.
Dec 1, 19:05 CST
Monitoring - Our datacenter in Springfield is currently running on back up power. Work is underway to repair the main power feed. If there is any other interruption in power, this would affect connectivity for all customers in the area. We will continue to monitor the situation and send an update if necessary.
Nov 27, 12:13 CST
Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.