MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Bluebird Network #260521-1012 Jun 19, 2026 00:00-06:00 CDT

Sites;
Green City R-I
Putnam County Library

Outage:
up to 5 hours

Description:
Network equipment will be upgraded during this time frame. Expect outages up to 5 hours.
Posted on Jun 10, 2026 - 15:04 CDT
Jun 18, 2026
Aggregation Fiber Cut
Resolved - This incident has been resolved.
Jun 18, 08:54 CDT
Update - We are seeing some circuits start to come up. Once we get official word that Lumen is hands off, we will resolve this incident.

MOREnet NOC
Jun 17, 20:05 CDT
Identified - Lumen NOC has confirmed the outage and is engaging the Local Exchange Carrier to further isolate damage. Updates will follow.

MOREnet NOC
Jun 17, 16:06 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting some Lumen and Charter aggregation. Updates will follow.

Affected sites:
Centerville R-I
Centerville Branch (Main) - Reynolds County Library
South Iron Co. R-I (High School)
Lesterville R-IV
Lesterville Branch - Reynolds County Library
Bunker Branch - Reynolds County Library
Bunker R-III
Belleview R-III
Annapolis Branch - Ozark Regional Library

MOREnet NOC
Jun 17, 14:05 CDT
ShoMe Technology #34788
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 CDT
Scheduled - Sites:
Fredericktown R-1

Outage:
5 hours

Description:
Technicians will be performing fiber splicing in the Fredericktown area. Expect outages of up to 5 hours.
Jun 10, 15:30 CDT
Co-Mo Connect #061826
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:01 CDT
Scheduled - Sites:
Cole Camp R-I
Cole Camp Branch - Boonslick Regional Library
Jamestown School
Lincoln R-II
Warsaw Branch - Boonslick Regional Library

Outage:
1 Hour

Description:
Vendor will be performing maintenance during this time. Expect an outage up to 1 hour.
Jun 13, 05:45 CDT
Jun 17, 2026
ShoMe Technology #34802
Completed - The scheduled maintenance has been completed.
Jun 17, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 CDT
Scheduled - Sites:
Cape Girardeau Lib
Jackson R-2
Oak Ridge R-6
Perry Co 32
Riverside Lib - Main
Riverside Perryville Lib

Outage:
up to 5 hours

Description
Technicians will be cutting out a damaged section of fiber and re-splicing in a new section of fiber in the Jackson, Mo area. An outage time of 1 to 5 hours can be expected.
Jun 10, 14:56 CDT
Jun 16, 2026
St Louis Area outage
Resolved - This incident has been resolved.
Jun 16, 11:22 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 16:13 CDT
Identified - The issue has been identified with the last mile provider. But no ETR at this time
Jun 14, 06:57 CDT
Investigating - Vendor contacted about outage in St Louis area. They are currently investigating.
Jun 14, 02:50 CDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026
Jun 13, 2026

No incidents reported.

Jun 12, 2026
ShoMe Technology
Resolved - no issues encountered after reboot.
Jun 12, 11:50 CDT
Monitoring - Sites:
Administrative Office - Polk County Library
Laclede Co. C-5
Lebanon Sr High - Lebanon R-III
Lutie R-VI
Norwood R-I
Southwest Baptist University
Waynesville Library - Pulaski County Library

Description:
Vendor is rebooting switch to resolve issues with a loop within their network impacting services. THis is a work in progress, soon to be resolved.
Jun 12, 07:17 CDT
Jun 11, 2026
TMS - Scheduled Firmware Upgrades - Libraries
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 CDT
Update - Upgrades will proceed as scheduled, however some sites that are in the line of storms will be delayed until after the storms have passed.
Jun 11, 20:56 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 10:59 CDT
Update - This is a reminder that will be scheduling firmware upgrades to be applied on Thursday June 11th 2026 @ 9 PM, weather permitting. If inclement weather is present within the state, the MOREnet team may choose to delay the upgrades until a later date.

During this process, there will be interruptions to your internet service, VPN connectivity and local network traffic. MOREnet staff will perform all the necessary maintenance remotely. Your presence onsite will not be required.

If you would like to opt-out of having this maintenance performed, please e-mail help@more.net to submit your request no later than Wednesday June 10th @ 12PM.
Jun 10, 07:59 CDT
Scheduled - We will be scheduling firmware upgrades to be applied on Thursday June 11th 2026 @ 9 PM, weather permitting. If inclement weather is present within the state, the MOREnet team may choose to delay the upgrades until a later date.

During this process, there will be interruptions to your internet service, VPN connectivity and local network traffic. MOREnet staff will perform all the necessary maintenance remotely. Your presence onsite will not be required.

If you would like to opt-out of having this maintenance performed, please e-mail help@more.net to submit your request no later than Wednesday June 10th @ 12PM.
Jun 4, 22:41 CDT
United Fiber Outage - KC Area
Resolved - This incident has been resolved.
Jun 11, 16:54 CDT
Update - We have observed circuits dropping again, field team is on-site investigating, this is at the highest escalation level.
Jun 11, 12:52 CDT
Update - We are continuing to monitor for any further issues.
Jun 11, 11:27 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 11:15 CDT
Update - Field team and operations manager are currently on-site at affected DC to remediate power issues, we are seeing some sites restore however crews are still on-site remediation. I will upgrade status when this work is completed.
Jun 11, 09:58 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 09:48 CDT
Update - To be clear, this is a United Private Networks outage (UPN)
Jun 11, 08:41 CDT
Investigating - Sites:
Center 58
Fort Osage R-I
Kansas City Public Library - Main Library
Kansas City Public Library - Plaza
Liberty 53 - Technology Center
Platte Co. R-III

Description:
Outage in KC Area w/Lumen & United Fiber. Under investigation
Jun 11, 08:07 CDT
Lumen Outage - KC
Resolved - This incident has been resolved.
Jun 11, 16:53 CDT
Update - We are continuing to monitor for any further issues.
Jun 11, 13:36 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 13:04 CDT
Update - resolution appears not to be stable. As such, I have down graded status until service is stablized.
Jun 11, 11:31 CDT
Update - Issue is still being worked on aas equipment is being systematically rebooted.
Jun 11, 11:04 CDT
Identified - The vendor identified equipment impacted by a recent power failure. After restoring power, the equipment failed to initialize successfully, and a continued power issue is suspected. Troubleshooting efforts are ongoing.
Jun 11, 10:29 CDT
Investigating - Sites:
Appleton City R-II
Belleview R-III
Blue Eye Branch - Stone County Library
Calhoun R-VIII
Centerville Branch (Main) - Reynolds County Library
Centerville R-I
Chilhowee R-IV
Craig R-III
Hardin-Central C-2 (High School)
Hudson R-IX
Hurley R-I
Kingsville R-I
Lakeland R-III
Manes R-V
Mirabile C-1
Oak Hill R-I
Odessa Branch, Trails Regional
Osage Co. R-I
Pleasant Hill Branch - Cass County Library
Shawnee R-III
Sheldon R-VIII
Shell Knob 78
Thomasville Library - Oregon County Library District

Description:
Sites all down about 30 minutes ago, Lumen outage under investigation
Jun 11, 08:24 CDT
Aggregation Fiber Cut
Resolved - This incident has been resolved.
Jun 11, 07:35 CDT
Identified - Vendor has found a switch that died. They are working on replacing it.
Jun 10, 10:37 CDT
Investigating - MOREnet engineers are investigating a down link to our Lumen connection. Updates will follow.

Affected sites:
Appleton City R-II
Aurora Branch Barry-Lawrence Regional Library
Belleview R-III
Blue Eye R-V
Bronaugh R-VII
Calhoun R-3
Cass Co, Pleasant Hill Br
Centerville Branch - Reynolds County Library
Centerville R1
Chilhowee R-IV
Craig R-III
Crane R-III
Hardin-Central
Hudson R-IX
Hurley R-I
Kingsville R-I
Lakeland R-III
Leesville R-IX
Main Branch - Stone County Library
Manes R-V
Mirabile C1
Oak Hill R-I
Odessa Branch, Trails Regional Library
Osage Co R-I
Shawnee R-III
Sheldon R-VIII
Shell Knob
St Clair Co Lib
Stone Co Lib Blue
Thomasville-Oregon Lib

MOREnet NOC
Jun 10, 09:00 CDT
Jun 10, 2026
Aggregation Fiber Cut
Resolved - This incident has been resolved.
Jun 10, 07:39 CDT
Update - We are continuing to work on a fix for this issue.
Jun 10, 06:43 CDT
Update - We are continuing to work on a fix for this issue.
Jun 10, 06:41 CDT
Update - Circuits are back up. Turns out it was a problem in the cross connect within the carrier hotel in KC.
Jun 10, 05:06 CDT
Identified - technicians have been dispatched to the site to begin repairs. No ETR given.
Jun 10, 00:24 CDT
Update - We are continuing to investigate this issue.
Jun 9, 21:53 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting our BlueBird aggregation. Updates will follow.

Affected sites:
A T Still University of Health Sciences
Cainsville R-I
Cameron R-I
Concordia Branch - Trails Regional Library
Concordia High School - Concordia R-II
Corder Branch - Trails Regional Library
Drexel Branch - Cass County Library
Drexel R-IV
East Buchanan Co. C-I
East Lynne 40
Garden City Branch - Cass County Library
Grundy R-V
Hamilton R-II
Holden R-III
Leeton R-X
Linn Co. R-I
Malta Bend R-V
Meadville R-IV
Mercer County Library
Nodaway-Holt R-VII High School
North Central Missouri College
North Harrison Co. R-III
North Mercer Co. R-III
Northeast Nodaway R-V
Northwest Elementary - Pettis Co. R-V
Pattonsburg R-II
Polo R-VII
Princeton R-V
Ridgeway R-V
South Nodaway Co. R-IV
Sullivan County Library
Sullivan County Memorial Hospital
Sweet Springs R-VII
Wellington-Napoleon R-IX
West Nodaway Co. R-I

MOREnet NOC
Jun 9, 20:50 CDT
United Fiber #
Completed - The scheduled maintenance has been completed.
Jun 10, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 CDT
Scheduled - Sites:
Albany Carnegie Public Library
King City R-1
Osborn R-O
North Central Missouri College - Savannah
North Nodaway Jr-Sr High
St Michaels Hall -Conception Abbey
Stewartsville C-2

Outage:
up to 5 hours

Description:
St Joseph Area - network equipment will be upgraded to support higher speeds. June 11 (same time) may be needed to complete the upgrade. Expect outages throughout the maintenance period.
Jun 9, 14:16 CDT
Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026
MOREnet Maintenance in St. Louis
Completed - The scheduled maintenance has been completed.
Jun 7, 00:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:00 CDT
Scheduled - MOREnet Engineers will be moving vendors connections to a new distribution router. Members connected through St Louis only will experience an outage during this migration. Expected outage time for members should be less than 30 minutes.
May 29, 12:55 CDT
Jun 6, 2026
Jun 5, 2026
MOREnet carrier maintenance (BlueBird)
Completed - The scheduled maintenance has been completed.
Jun 5, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 00:00 CDT
Scheduled - Outage:
none expected

Description:
Equipment/network reconfiguration maintenance will be performed during this time. Vendor's equipment will failover, no outage is expected. A backup night may be necessary to complete this work and that will be on 6/9/26 starting at 00:00.

The following sites will be affected:

A T Still University of Health Sciences
Atterbury Memorial Library - Little Dixie Regional Library
Aurora R-VIII
Ballard R-II
Cainsville R-I
Cameron R-I
Canton R-V
Concordia Branch - Trails Regional Library
Concordia High School - Concordia R-II
Corder Branch - Trails Regional Library
Drexel Branch - Cass County Library
Drexel R-IV
East Buchanan Co. C-I
East Lynne 40
Franklin Co. R-II
Gallatin R-V
Garden City Branch - Cass County Library
Green City R-I
Grundy R-V
Hamilton Public Library
Hamilton R-II
Harrisburg R-VIII
High School - Lafayette Co. C-I
Holden Branch - Trails Regional Library
Holden R-III
Johnson Co. R-VII
Kingsville R-I
La Plata R-II (High School)
Lathrop R-II
Leeton R-X
Lexington Branch - Trails Regional Library
Linn Co. R-I
Main Library - Daviess County Library
Malta Bend R-V
Meadville R-IV
Mercer County Library
Missouri Southern State University
Mound City Public Library
New Haven Branch - Scenic Regional Library
Nodaway-Holt R-VII High School
North Central Missouri College
North Harrison Co. R-III
North Mercer Co. R-III
Northeast Nodaway R-V
Northwest Elementary - Pettis Co. R-V
Oak Grove R-VI
Paris R-II
Pattonsburg R-II
Polo R-VII
Princeton R-V
Putnam County Library
Ridgeway R-V
Robertson Memorial Library
South Nodaway Co. R-IV
Sullivan County Library
Sullivan County Memorial Hospital
Sweet Springs R-VII
University of Missouri - Kansas City UMKC School of Medicine St Joseph Campus
Viburnum Branch - Ozark Regional Library
Waverly Branch - Trails Regional Library
Wellington-Napoleon R-IX
West Nodaway Co. R-I
Winfield R-IV Elementary School
Winston R-VI
May 29, 11:47 CDT
Jun 4, 2026
Underlying carrier maintenance in Osceola area
Resolved - Maintenance has been completed and all services have been restored. The Maintenance window is closed.
Jun 4, 05:50 CDT
Monitoring - Service has been restored. We will continue to monitor for the duration of the scheduled maintenance window.
Jun 4, 01:00 CDT
Identified - Underlying carrier is performing fiber maintenance in the Osceola area. Traffic is rerouting around the work.
Jun 4, 00:25 CDT
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