MOREnet Service Status
Identified - Brightspeed outage in the Annapolis area. Has extensive damage and has been escalated to Brightspeed leadership.
Nov 12, 2024 - 15:46 CST
Update - Lumen has transferred ticket to last mile provider, still investigating.
Nov 12, 2024 - 14:28 CST
Investigating - SItes:
Annapolis Branch - Ozark Regional Library
South Iron SD

Issue under investigation

Nov 12, 2024 - 12:39 CST
Identified - Physical damage to fiber cable. Crews are working on isolation/repair.
Nov 12, 2024 - 13:03 CST
Investigating - Sites:
Gentry County Library
Stanberry R-II School

Issue:
Sites are part of a larger network issue under investigation.

Nov 12, 2024 - 12:33 CST

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Major Outage
MOREnet Internet Major Outage
Internet2 Network ? Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Major Outage
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
City of Columbia Emergency Fiber Maintenance 11-12-24 Nov 12, 2024 22:00 - Nov 13, 2024 06:00 CST
The City of Columbia will perform emergency fiber maintenance in Columbia, MO on 11/12/24 at 10:00pm until 6:00am on 11/13/24. The maintenance is not expected to last the 8 hours allotted but the time is reserved for unexpected issues.

The following members are impacted by this maintenance:

Stephens College
Moberly Area Community College - Columbia Campus
Columbia College
Daniel Boone Regional Library

The MOREnet backbone between Columbia and Kansas City will be impacted, but internet traffic should reroute.

Posted on Nov 05, 2024 - 17:12 CST
Lumen #30550041-1 Nov 15, 2024 00:00-06:00 CST
Site:
Northeast Vernon County R-I (High School)

Outage:
1 hour

Description:
Lumen will implement scheduled maintenance as part of a large scale project to migrate traffic from the current device to an alternate preexisting equipment. This is part of an equipment upgrade from the current device. An outage of up to 1 hour is expected.

Posted on Nov 11, 2024 - 17:54 CST
Bluebird Network #241022-1008 Nov 19, 2024 00:00-06:00 CST
Sites:
Green City R-1
Sullivan Co Library
Sullivan Co Memorial Hospital

Outage:

Description:
Bluebird will be performing upgrades and maintenance to network equipment. Expect outages throughout the maintenance period. An additional night, 11/20 may be needed to complete the work.

Posted on Nov 11, 2024 - 17:25 CST
Socket Nov 19, 2024 00:00-05:00 CST
Site:
Helias Interparish High School

Outage:
1 hour

Description:
ISP will be performing network maintenance during this time. Outage expected to be 1 hour but are reserving the entire maintenance to complete work.

Posted on Nov 11, 2024 - 17:20 CST
Bluebird #241028-1005 Nov 20, 2024 00:00-06:00 CST
Site:
Main Library - Daviess County Library

Outage:
up to 6 hours

Description:
Bluebird will be performing fiber maintenance during this window. Expects outages throughout this window. A backup night, 11/21, may be needed to complete this work.

Posted on Nov 11, 2024 - 17:47 CST
Bluebird #241029-1001 Nov 20, 2024 00:00-06:00 CST
Sites;
Gallatin R-V
Grundy County-Jewett Norris Library
North Central Missouri College - Trenton
Northwest Missouri State University
Winston R-VI

Outage:
50s

Description:
During the maintenance window, a redundant uplink in the ISP's backbone router will become unavailable, causing all traffic to fast reroute within 50ms. This activity does not have any planned downtime. A backup night may be needed (11/21) to complete this fiber maintenance.

Posted on Nov 11, 2024 - 17:43 CST
Past Incidents
Nov 12, 2024

Unresolved incidents: Lumen Outage #30592951, AT&T Outage KE177327.

Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 07:38 CST
Update - Spectrum Construction reports: Fiber repairs are ongoing at this time. Both black and slate tracer 144cts have finished splicing, moving on to 2nd case to start the 96 count yellow tracer. Being landed on one, finishing prep to land on the other. A new ETR of 5pm CST has been provided.

MOREnet NOC

Nov 10, 14:58 CST
Update - A new ETR of 2pm CST has been provided.

MOREnet NOC

Nov 10, 12:27 CST
Update - Repairs are ongoing at this time. Buffers landed and being ribbonized to burn for the first 144ct fiber. Further updates will be provided as they become available.

MOREnet NOC

Nov 10, 12:16 CST
Update - Spectrum Construction has located the fiber cut caused by vandalism to multiple fiber counts at the location of Pittman Rd just south of 43rd street. A rough ETR of 1pm ET has been provided.

MOREnet NOC

Nov 10, 09:24 CST
Identified - MOREnet engineers are investigating a confirmed fiber cut affecting Charter aggregation. Affected sites are:

North Kansas City Public Library
Platte Co R3
Pleasant Hill R3
Kansas City Public Library - Plaza Branch

MOREnet NOC

Nov 10, 08:03 CST
Nov 10, 2024
Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 19:46 CST
Update - We are continuing to investigate this issue.
Oct 12, 06:53 CDT
Update - no update at this time
Oct 11, 19:30 CDT
Investigating - outage due to network fauult, ETR given 11pm.
Oct 11, 17:54 CDT
Resolved - The fiber was rolled to a good spare, thus restoring service to a stable state. All services are up at this point.

MOREnet NOC

Nov 8, 19:45 CST
Update - The Splicer has arrived to the site and is getting prepped to roll fiber.

MOREnet NOC

Nov 8, 19:21 CST
Update - Lumen Field Operations has arrived at the test site and is cooperative testing with the NOC, taking light level readings on the affected fiber span. They have located a cut near Reed Springs.

MOREnet NOC

Nov 8, 17:02 CST
Update - Lumen has identified the outage on their 10Gig backbone fiber. They are currently working with optical teams to locate the damage.

MOREnet NOC

Nov 8, 14:18 CST
Identified - MOREnet engineers are investigating a fiber cut on Lumen aggregation. Updates will follow.

Bronaugh R-VII
Shell Knob 78
Manes R-V
Dadeville R-II
Willow Springs Public Library
Shell Knob Branch Barry-Lawrence Regional Library
Hurley R-I
Christian County Library District - Ozark Branch
Eagle Rock Branch Barry-Lawrence Regional Library
Christian County Library District - Sparta Branch


MOREnet NOC

Nov 8, 13:07 CST
Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 CST
Scheduled - Sites:
Kirbyville SD
Taneyville R-II

Outage:
2 hours

Description:
This maintenance is to do software upgrades on core network devices in the vendor environment. Expected outage is 2 hours for each site.

Oct 31, 15:36 CDT
Nov 6, 2024

No incidents reported.

Nov 5, 2024
Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:01 CST
Scheduled - Sites:
New Hope Christian Academy

Outage:
2 hours

Description:
Maintenance is needed to perform software upgrade on network devices. Up to 2 hours outage per device.

Oct 31, 16:32 CDT
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 CST
Scheduled - Site:
Lincoln R-II

Outage:
up to 15minutes

Description:
maintenance due to equipment upgrades. expected outage: 5 to 15minutes

Oct 31, 17:09 CDT
Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024
Completed - The scheduled maintenance has been completed.
Oct 31, 00:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 00:00 CDT
Scheduled - MOREnet needs to reset a card carrying traffic in St Louis tonight. The outage will be at midnight and will cause all circuits to drop for about 15 minutes.
Oct 30, 15:46 CDT
Oct 30, 2024
Resolved - Outage secondary to issues from last nights maintenance that has been resolved.
Oct 30, 12:22 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 30, 09:34 CDT
Identified - Sites are back online but the all clear has not been given, investigation is ongoing.
Oct 30, 07:49 CDT
Investigating - Impacted Sites:
Chilhowee R-IV
Cole Camp R-I
Craig R-III
Pleasant Hill Branch - Cass County Library
Shawnee R-III
Smithton R-VI MO

Issue: outage that started around midnight for Lumen. ticket has been made with Lumen, no ETR currently given as this is under investigation.

Oct 30, 07:20 CDT
Completed - The scheduled maintenance has been completed.
Oct 30, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 00:00 CDT
Scheduled - Bluebird technicians will be performing fiber maintenance on 10/30/24. During the maintenance window, a redundant uplink in their backbone router will become unavailable, causing traffic on all circuits to fast reroute within 50ms. This activity does not have any planned downtime. The duration of the maintenance is expected to be three hours.
Oct 28, 12:49 CDT
Oct 29, 2024

No incidents reported.