All Systems Operational

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Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Bluebird Network #260916-1007 Oct 13, 2026 00:00-06:00 CDT

Sites:
Concordia Branch - Trails Regional Library
Concordia High School - Concordia R-II
Northwest Elementary - Pettis Co. R-V
Sweet Springs R-VII

Outage:
up to 6 hours

Description:
The maintenance isn't expected to require the entire maintenance window. Reserving the entire window in case any rolls backs are needed for equipment upgrade. May use 10/14/26 as a backup night, if required.
Posted on Oct 08, 2026 - 11:15 CDT

Lumen #35337231 Oct 13, 2026 00:00-06:00 CDT

Sites:
Hurly R-1
Manes R-V

Outage:
3 hours

Description:
The nature of this work is to repair/replace fiber and is required in order to avoid unplanned outages from damages related to a previous fiber incident. An alternate night (10/14/26) may be needed to complete work.
Posted on Oct 08, 2026 - 11:22 CDT

Bluebird #261001-1002 Oct 14, 2026 00:00-06:00 CDT

Site:
East Buchanan Co. C-I

Outage:
not expected

Description:
Technicians will be performing maintenance to upgrade equipment along our network in Kearney, MO. We do not anticipate any outages of your service, but services may see a 50 ms switch hit(s) and possible latency change as traffic reroutes.
Posted on Oct 08, 2026 - 11:31 CDT

MOREnet internet drain maintenance in Kansas City, MO. Oct 15, 2026 15:01-18:01 CDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 09, 2026 - 15:13 CDT
Scheduled - Traffic will re-route. No outage expected.
Oct 15, 2026 - 00:00 CDT

Lumen #35448201 Oct 16, 2026 00:00-06:00 CDT

Sites:
Barry-Lawrence Regional Library - Eagle Rock Br
Hurley R-I

Outage:
20 minutes

Description:
The nature of this work is to implement a software upgrade and is required in order to improve network reliability.
Posted on Oct 08, 2026 - 10:39 CDT

Oct 9, 2026

Columbia Area Outage
Resolved - Issue has been resolved secondary to a reboot.
Oct 9, 13:33 CDT
Identified - Engineers are currently working on equipment outage. ETR ~60 minutes.
Oct 9, 13:05 CDT

Oct 8, 2026

Aggregation Fiber Cut
Resolved - This incident has been resolved.
Oct 8, 20:27 CDT
Update - AT&T Techs have spliced both ends of the cable. We are seeing circuits restore, but will await a final "hands off" confirmation from AT&T before resolving this outage.

MOREnet NOC
Oct 8, 19:25 CDT
Update - AT&T splicing technicians have been dispatched out. No ETR has been provided at this time.

MOREnet NOC
Oct 8, 17:07 CDT
Update - AT&T has identified a major network failure. Updates will follow.

MOREnet NOC
Oct 8, 16:12 CDT
Identified - MOREnet engineers are investigating a possible fiber cut affecting some AT&T aggregation. Updates will follow.

Affected sites:
Poplar Bluff Public Library
Scott Co. R-IV
Zalma R-V

MOREnet NOC
Oct 8, 15:57 CDT
Aggregation Fiber Cut
Resolved - This incident has been resolved.
Oct 8, 13:47 CDT
Monitoring - We are seeing circuits start to restore. Awaiting confirmation from RallyNET before resolving this issue. Thanks for your patience.

MOREnet NOC
Oct 8, 12:38 CDT
Update - We have confirmed that RallyNET is experiencing a power event in their data center.

MOREnet NOC
Oct 8, 10:11 CDT
Identified - MOREnet engineers are investigating an outage affecting some RallyNET aggregation. Updates will follow.

Affected sites:

Farber Branch - Mexico-Audrain County Library
Orchard Farm R-V
Vandalia Branch - Mexico-Audrain County Library

MOREnet NOC
Oct 8, 09:08 CDT
MOREnet St Louis power outage
Resolved - This incident has been resolved.
Oct 8, 13:00 CDT
Investigating - We are currently investigating this issue.
Oct 8, 08:58 CDT

Oct 7, 2026

Springfield Area AT&T Outage
Resolved - This incident has been resolved.
Oct 7, 16:04 CDT
Monitoring - A fix has been implemented but an all-clear has not been given.
Oct 7, 15:03 CDT
Update - This issue was referred to a specialist crew who are determining the scope/fix for fault. No ETR given as of yet.
Oct 7, 13:53 CDT
Update - Issue deemed part of a higher-level network outage under investigation. Isolation efforts continue.
Oct 7, 11:36 CDT
Investigating - SItes:
Marionville R-IX
Monett R-I
Pierce City R-VI

Description:
Outage noted in the Springfield area. Case has been opened with vendor w/updates provided as given. Investigation underway.
Oct 7, 09:50 CDT

Oct 6, 2026

Lumen Outage
Postmortem - Read details
Oct 6, 13:07 CDT
Resolved - Root Cause: A fiber fault on a local provider network in Saint Louis, MO impacted client services.
Fix Action: The fiber was spliced and the terminations were cleaned and scoped thus restoring services to a stable state.
Oct 6, 13:05 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 08:34 CDT
Update - The local provider has confirmed that all repair activities have been completed. However, services remain impacted at this time. As a result, onsite technicians are actively engaged in coordinated troubleshooting efforts to isolate and identify the underlying cause of the remaining service impact. Further updates will be provided as additional information becomes available.
Oct 6, 07:07 CDT
Update - Field Operations technicians have completed onsite testing of the affected fiber span. The test results have been forwarded to the local provider for analysis and review, supporting ongoing fault isolation activities.
Oct 5, 22:37 CDT
Update - This will be an after hours repair as recovery efforts continue.
Oct 5, 17:10 CDT
Update - isolation efforts on the secondary fault are underway
Oct 5, 15:30 CDT
Update - Additional technical resources have identified a span loss affecting services. Field Operations has been engaged and dispatched to begin onsite troubleshooting and fault isolation activities.
Oct 5, 12:03 CDT
Identified - vendor has determined that network equipment is not receiving light, possibly due to defective optics. THey are attempting to gain facility access to investigate, repair and test the equipment, No ETR given
Oct 5, 10:34 CDT
Update - Investigation of the fault remains ongoing, with field resources engaged to support fault isolation and validation efforts
Oct 5, 07:17 CDT
Investigating - Sites:
Aurora Branch Barry-Lawrence Regional Library
Eagle Rock Branch Barry-Lawrence Regional Library
Lakeland R-III
Sheldon R-VIII
Shell Knob 78
St. Clair County Library
Thomasville Library - Oregon County Library District

Description:
There is a fiber fault currently under investigation by the vendor. Technicians have been dispatched to locate and repair. No ETR has been given as isolation efforts are underway.
Oct 5, 04:11 CDT

Oct 5, 2026

Oct 4, 2026

Aggregation Fiber Cut
Resolved - Fiber has been spliced. Connections restored.
Oct 4, 20:32 CDT
Identified - MOREnet engineers have identified a fiber cut affecting some Lumen aggregation. Crews are on-site pulling new fiber and splicing now.

Affected sites:

Appleton City R-II
Calhoun R-VIII
Chilhowee R-IV
Craig R-III
Hardin-Central C-2 (High School)
Leesville R-IX
Mirabile C-1
Oak Hill R-I
Odessa Branch - Trails Regional Library
Pleasant Hill Branch - Cass County Library
Shawnee R-III

Updates will follow.

MOREnet NOC
Oct 4, 12:20 CDT
Fiber Cut Oxley Area
Resolved - This incident has been resolved.
Oct 4, 15:30 CDT
Monitoring - Looks like all connections are back up at this time. We will continue to monitor.
Oct 4, 11:05 CDT
Update - As the vendor continues to work on splicing fibers I am seeing member connections started to be affected and may not be rerouting. We have asked for an update.
Oct 4, 10:51 CDT
Update - Technicians continue to work to splice fiber.
Oct 4, 08:38 CDT
Identified - Vendor contacted and they are already aware of Fiber Cut in the Oxley area. Members currently not affected as able to reroute.
Oct 3, 17:27 CDT

Oct 3, 2026

Aggregation Fiber Cut
Resolved - Root Cause: A damaged fiber cable in Jenkins, MO impacted client services.
Fix Action: The affected cable was repaired, thus returning services to a stable state.
Oct 3, 08:52 CDT
Identified - Lumen NOC has identified a fiber cut. They are currently shooting the fiber to locate the exact fault location to begin repairs. Efforts will continue overnight until it is resolved.

MOREnet NOC
Oct 2, 20:46 CDT
Investigating - MOREnet engineers are investigating a possible fiber cut affecting some Lumen and Brightspeed aggregation. Updates will follow.

Affected sites:

Eagle Rock Branch Barry-Lawrence Regional Library
Hurley R-I
Manes R-V
Shell Knob 78
Shell Knob Branch Barry-Lawrence Regional Library

MOREnet NOC
Oct 2, 18:45 CDT

Oct 2, 2026

Sho-Me Tech #35137
Completed - The scheduled maintenance has been completed.
Oct 2, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 CDT
Scheduled - Sites:
Bourbon Middle School - Crawford Co. R-I
Fredricktown R-I
Greeenville
Kingston K-14
Potosi R-III
Richwoods R-VII
Valley R-VI


Outage:
failover, protected

Desription:
Technicians will be performing fiber work in the Zion area to replace damaged fiber. This will affect the circuit(s) listed above for up to 4 hours during the maintenance window
Sep 23, 16:17 CDT

Oct 1, 2026

KPower #06527
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 CDT
Scheduled - SItes:
Midway R-1 School

Outage:
up to 3 hours

Description:
A fiber panel will be upgraded to improve service. Expect outage throughout the duration of the maintenance window.
Sep 23, 15:47 CDT
Spectrum #0217449
Completed - The scheduled maintenance has been completed.
Oct 1, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 CDT
Scheduled - Sites;
Lone Jack C-6
Pleasant Hill R-III

Outage:
Upt to 2 hours

Description:
Maintenance will be performed to upgrade software on network devices. Expect outage of up to 2 hours.
Sep 23, 15:35 CDT

Sep 30, 2026

BlueBird Network #- BBN-260823-1002
Completed - The scheduled maintenance has been completed.
Sep 30, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:02 CDT
Scheduled - Sites:
Franklin Co. R-II
Scenic Regional Library - New Haven Branch

Outage:
up to1 hour

Description:
Maintenance is need to upgrade software on network devices. The maintenance isn't expected to require the entire maintenance window. Reserving the entire window in case any rolls backs are needed. Reserving 10/1/26 as a backup night if needed to complete work.
Sep 23, 15:42 CDT
BlueBIrd Network #260917-1007
Completed - The scheduled maintenance has been completed.
Sep 30, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:01 CDT
Scheduled - SItes:
Cainsville R-I
North Harrison Co. R-III
Northeast Nodaway R-V
Ridgeway R-V
South Nodaway Co. R-IV

Outage:
up to 15 minutes

Description:
Technicians will be performing maintenance to upgrade software on transport nodes along its network near Bethany, MO. Expected outage, up to 15 minutes.
Sep 23, 15:31 CDT
EMERGENCY - MOREnet Maintenance in Stoutland, MO - 9/30/26
Completed - The scheduled maintenance has been completed.
Sep 30, 05:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:02 CDT
Scheduled - MOREnet engineers will be replacing a processor card in our optical equipment.
Sep 29, 18:45 CDT
Sho-Me Tech #35132
Completed - The scheduled maintenance has been completed.
Sep 30, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:00 CDT
Scheduled - Sites:
Kelso C-7
Riverside Regional Library - Benton Branch
Riverside Regional Library - Oran Branch
Scott City R-I
Scott Co. Central R-V
Sikeston Public Library

Outages:
failover, protected

Description:
Technicians will be performing fiber work in the Benton area to replace damaged fiber. This will affect the circuit(s) listed above for up to 4 hours during the maintenance window.
Sep 23, 15:59 CDT

Sep 29, 2026

Backbone Equipment Outage
Resolved - Vendor repaired the fiber at a construction site and connections are back up.
Sep 29, 14:53 CDT
Update - Engineers are on site but no ETR.
Sep 29, 12:58 CDT
Update - MOREnet engineers have identified possible location of fiber break. Vendor has been updated.
Sep 29, 10:13 CDT
Identified - MOREnet engineers have identified an equipment failure on the MOREnet backbone and are working to get the device back online. The affected sites are:

Alton R-IV
Capital Region Medical Center - Madison St
Cole Co. R-V
Dora R-III
Fairview R-XI
Fredericktown R-I
Gainesville R-V
Glenwood R-VIII
Greenville R-II Greenville Elementary
Jefferson City Public Schools
Junction Hill C-12
Koshkonong Public Library - Oregon County Library District
Laquey R-V
Lincoln University - Main Campus Health & Security Sciences Institute
Lincoln University - Main Campus Schweich Hall
Main Library - Doniphan Ripley County Library
Marshfield R-I
Oregon-Howell R-III
Poplar Bluff R-I
Richards R-V
Richland R-IV
Southeast Missouri State University - ShoMe Link
Thayer R-II
Three Rivers Community College
Waynesville R-VI (High School)
West Plains Public Library
West Plains R-VII

Thank you for your patience. Updates will follow.

MOREnet NOC
Sep 29, 08:15 CDT
BlueBird Network #260810-1011
Completed - The scheduled maintenance has been completed.
Sep 29, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:01 CDT
Scheduled - Sites:
Linn Co. R-I
Meadville R-IV
Mercer County Library
North Mercer Co. R-III
Princeton R-V
Putnam County Library - Main

Outage:
up to 6 hours

Description:
Router upgrade to new software. The maintenance isn't expected to require the entire maintenance window. Reserving the entire window in case any rolls backs are needed. Reserving 9/29/26 as a backup night if needed.
Sep 23, 14:25 CDT
BlueBird Fiber #260909-1003
Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 CDT
Scheduled - SItes:
Holden R-III
Johnson Co. R-VII
Kingsville R-I
Leeton R-X
UCM - Max B. Swisher Skyhaven Airport
UCM - The Innovation Campus

Outage:
none expected

Description:
Router upgrade to new software. No outage is expected due to failover. Reserving the entire window in case any rolls backs are needed. Reserving 9/29/26 as a backup night if needed
Sep 23, 15:17 CDT

Sep 28, 2026

Spectrum Fiber Replacement Multi-Night
Completed - The scheduled maintenance has been completed.
Sep 28, 17:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 CDT
Scheduled - Spectrum will be performing multi-night fiber splicing/replacement activities beginning 9-23 thru 9-25 that will cause a service outage of approximately 60-minutes each night during the maintenance window (midnight to 6AM) on the below listed circuits.

Carnegie Public Library Shelbina
Crawford County Library Bourbon Branch
Crawford County Library Steelville Branch
Henry County Library
Kearney R-I
Kirkwood Public Library
Little Dixie Regional Library Dulany Memorial
Lone Jack C-6
Mexico Audrain County Library Martinsburg Branch
North Kansas City Public Library
Oregon County Library Myrtle Public Library
Ozark Regional Library Annapolis Branch
Ozark Regional Library Fredericktown Branch
Ozark Regional Library Main Branch
Pleasant Hill R-III
Reynolds County Library Lesterville Branch
Richmond Heights Memorial Library
Rockwood R-VI Babler Elementary
Scenic Regional Library Sullivan Branch
Scenic Regional Library Warrenton Branch
St Charles R-VI Operations Facility
Wentzville R-IV
Wright City R-II
Sep 14, 13:20 CDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

St Louis Aggregation Circuit Offline
Resolved - This incident has been resolved.
Sep 26, 17:08 CDT
Identified - seeing sites recovering, yet work is still be done.
Sep 26, 11:28 CDT
Update - Request for update sent to vendor.
Sep 26, 10:36 CDT
Update - requested update on work being done from vendor
Sep 26, 08:44 CDT
Investigating - Sites:
Conran Memorial Library
Delta C-7
Dunklin County Library - Cardwell Branch
Ferguson-Florissant R-II
Festus Public Library
Heartland Regional Library - Eldon
Jefferson County Library - Windsor
North County Parkside Elementary
Saxony Lutheran High School
Scott Co. R-IV
St. Charles City-County Library - Main
Sunrise R-IX
University City Public Library
Wellsville Public Library
Whitfield School

Description:
Sites listed above have been down for 2 hours. Ticket has been created with vendor to investigate and repair.
Sep 26, 06:47 CDT

Sep 25, 2026

ShoMe Fiber Repair
Completed - The scheduled maintenance has been completed.
Sep 25, 05:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 00:15 CDT
Scheduled - Sho-Me technicians will be performing fiber work on 9/25 in the West Plains area to replace damaged fiber. The below listed circuits may experience an outage of up to 4-hours during the maintenance window.

Dora R-III
Fairview R-XI
Gainesville R-V
Glenwood R-VIII
Junction Hill C-12
West Plains R-VII
West Plains Public Library
Sep 18, 08:10 CDT
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