MOREnet Service Status
Update - Same status: although many sites are online, the issue is not fixed and we are not hands off yet. Repairs are still ongoing.
Apr 09, 2026 - 13:51 CDT
Update - although many sites are online, the issue is not fixed and we are not hands off yet. Repairs are still ongoing.
Apr 09, 2026 - 12:38 CDT
Identified - still a work in progress, customers may experience flapping (circuit bouncing) while a fix is underway.
Apr 09, 2026 - 10:28 CDT
Update - Issue still under investigation.
Apr 09, 2026 - 08:19 CDT
Investigating - Sites:
Administrative Office - Wright County Library
Christian County Library District - Sparta Branch
Green Forest R-II
Hartville R-II
Hermitage R-IV
Humansville R-IV
Licking Branch - Texas County Library
Main Library - Texas County Library
Miller County Library Iberia - Heartland Regional Library System
New Hope Christian Academy
Owensville Branch - Scenic Regional Library
Polk County Library - Humansville Branch
Steele Public Library
Summersville Branch - Texas County Library
Taneyville R-II
Wheatland R-I

Description:
Many sites offline this morning due to a maintenance overrun. Technicians are working on a fix to restore services. Will provide updates as given. No ETR has been given at this time.

Apr 09, 2026 - 06:58 CDT

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Major Outage
MOREnet Internet Major Outage
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Major Outage
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Socket #4102026 Apr 10, 2026 00:00-05:00 CDT

Site:
Helias Interparish High School

Outage
15 min

Description:
Maintenance will done on netowrk equipment to improve quality of service. Expect outages of up to 15 minutes while work is being done.

Posted on Apr 09, 2026 - 11:31 CDT
Apr 9, 2026

Unresolved incident: ShoMe Outage.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Resolved - AT&T has completed splicing and are hands off. Circuits have remained stable since restoring around 12:20AM.
Apr 1, 07:56 CDT
Monitoring - Circuits restored at approximately 12:20AM. We have not received the hands off notification from AT&T at this time. We will continue to monitor.
Apr 1, 01:43 CDT
Update - Splicing efforts are continuing. AT&T has provided an ETR of 9:40AM April 1st.
Mar 31, 21:31 CDT
Update - Splicing efforts continue. Per AT&T - a 144 count fiber is ribbon but is gel filled and then a 216 count fiber is singles gel filled so this will slow down progress a bit. Still no ETR.
Mar 31, 19:32 CDT
Update - Fiber repair work continues. AT&T has not provided an ETR yet.
Mar 31, 16:51 CDT
Update - Damaged cable has been located and contractors are enroute with ETA of 1-hour.
Mar 31, 14:04 CDT
Identified - AT&T field and central office technicians have identified a fiber cut with approximately 178' of damaged fiber. Technicians are still assessing the complete damage. No ETR at this time.
Mar 31, 10:52 CDT
Update - AT&T has confirmed a major network failure in the St Louis area. They are continuing to isolate the cause. This outage affects the circuits listed below:

Affton 101
AT Still University St Louis
Boncl R-X
Camden Co Library Osage Beach Branch
Fulton 58
Gideon 37
Hancock Place
Hannibal 60
Hannibal LaGrange College
John Burroughs School
Leopold R-III
MACC Hannibal Campus
MACC Mexico Campus
Maplewood Public Library
Mexico-Audrain Co Library Mexico Branch
Mississippi Co Library Mitchell Memorial Library
Mississippi Co Library Main Branch
New Madrid Rhodes Memorial Library
Poplar Bluff Public Library
Southeast Mo State University Kennett Campus
Union R-XI
Webster Groves Public Library
Zalma R-V

Mar 31, 10:16 CDT
Investigating - We are currentling investigating a large AT&T outage affecting circuits terminating in our St Louis hub. We have engaged AT&T for additional troubleshooting.
Mar 31, 09:50 CDT
Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 CDT
Scheduled - Sites:
Atterbury Memorial Library - Little Dixie Regional Library
Paris R-II

Outage:
30 minutes

Description:
Network maintenance will be done during this time frame with an outage of 30 minutes.

Mar 20, 16:47 CDT
Mar 26, 2026
Resolved - This incident has been resolved.
Mar 26, 21:16 CDT
Investigating - We are currently investigating this issue.
Mar 26, 15:46 CDT