MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network ? Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Bluebird Emergency Maintenance Jun 17, 2025 00:00-06:00 CDT

A Bluebird affiliate will be conducting emergency network maintenance on 6/17/25 that will cause a
redundant uplink in Bluebird's backbone router to become unavailable, causing all traffic to fast reroute within 50ms. This activity does not have any planned downtime.

Posted on Jun 13, 2025 - 16:50 CDT

Spectrum Network Maintenance Jun 18, 2025 00:15-06:15 CDT

Spectrum technicians will be performing OS upgrades on equipment that will cause an outage of up to 20-minutes on the circuits listed below sometime during the maintenance window.

Crawford County Library - Steelville
Crystal City Public Library
Ozark Regional Library - Fredericktown
Scenic Regional Library - Sullivan

Posted on Jun 13, 2025 - 16:24 CDT

Bluebird Fiber Maintenance Jun 20, 2025 00:15-06:15 CDT

Bluebird technicians will be performing cable relocation maintenance in the Lee's Summit area. During the maintenance window, a redundant uplink in their backbone router will become unavailable, causing all traffic to fast reroute within 50ms. This activity does not have any planned downtime.

Affected Circuits:

Ballard R-II
Holden R-III
Johnson Co R-VII
Leeton R-X
Lone Jack C-6
Missouri Innovation Campus
Skyhaven Airport
Trails Regional Library Holden Branch

Posted on Jun 13, 2025 - 15:30 CDT

Lumen Fiber Maintenance Jun 20, 2025 00:15-06:15 CDT

Lumen technicians will be performing maintenance to relocate fiber cable in the Maryland Heights area in order to proactively avoid unplanned outages due to Missouri Department of Transportation (MO DoT) mandated bridge construction. This will cause on outage on the below circuits during the maintenance window. An alternate back-up night of 6/26 has also been scheduled if needed.

Circuits Affected:

Barry Lawrence Regional Library - Aurora
Barry Lawrence Regional Library - Eagle Rock
Barry Lawrence Regional Library - Mt Vernon
Blue Eye R-V
Bronaugh R-VII
Carter County Library
Christian County Library - Ozark
Dadeville R-II
Hurley R-I
Lakeland R-III
Manes R-V
Northeast Vernon Co R-I (High School)
Oregon County Library - Thomasville
Osage Co R-I
Sheldon R-VIII
Shell Knob 78
St Clair County Library
Stone County Library - Blue Eye
Stone County Library - Main Branch
Willow Springs Public Library

Posted on Jun 13, 2025 - 15:58 CDT
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Completed - The scheduled maintenance has been completed.
Jun 13, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:00 CDT
Scheduled - Sites:
Campbell R-II
Caruthersville Public Library
Cooter R-IV
Dunklin County Library - Campbell Branch
Fredericktown R-I
Kennett 39
Pemiscot Co. R-III
Pemiscot Co. Special School District
Seymour R-II

Outage:
1 hour

Description:
Routes SW upgrades will be done during this maintenance window. Expect outages during this time as the routers are expected to reboot twice, once ~15min, last time 45 minutes while taking the update.

Jun 11, 00:09 CDT
Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 CDT
Scheduled - Sites:
Bloomfield Public Library
Dexter R-XI
Keller Public Library
Malden R-I
Marshfield R-I
New Madrid Co. R-I
New Madrid Co. R-I - Lilbourn Elementary
New Madrid Co. R-I - Matthews Elementary
New Madrid Co. R-I - New Madrid Elementary
Risco R-II

Outage:
1 hour

Description:
Routes SW upgrades will be done during this maintenance window. Expect outages during this time as the routers are expected to reboot twice, once ~15min, last time 45 minutes while taking the update.

Jun 10, 00:14 CDT
Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 CDT
Scheduled - Sites:
Alton R-IV
Delta R-V
Doniphan Ripley County Library - Main
Oregon County Library - Koshkonong Public Library
Oregon-Howell R-III
Poplar Bluff R-1
Thayer R-II
Three Rivers Community College
Woodland R-IV

Outage:
1 hour

Description:
Routes SW upgrades will be done during this maintenance window. Expect outages during this time as the routers are expected to reboot twice, once ~15min, last time 45 minutes while taking the update.

Jun 9, 10:20 CDT
Jun 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 CDT
Scheduled - Charter will be performing OS updates during this maintenance window. Sites affected are:

Kearney R1
Pleasant Hill R3
Southern Boone County Public Library - Daniel Boone Regional Library

Jun 4, 11:13 CDT
Completed - The scheduled maintenance has been completed.
Jun 10, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 23:00 CDT
Scheduled - Sites:
Greenville R-II Greenville Elementary
Greenville R-II Williamsville Elementary
Kelso C-7
Riverside Regional Library - Benton
Riverside Regional Library - Oran
Riverside Regional Library - Scott City
Scott City R-1
Scott Co Central R-V
Sikeston R-VI - SEFN
Sikeston R-VI

Outage:
1 hour

Description:
Routes SW upgrades will be done during this maintenance window. Expect outages during this time as the routers are expected to reboot twice, once ~15min, last time 45 minutes while taking the update.

Jun 6, 10:04 CDT
Jun 9, 2025
Resolved - This incident has been resolved.
Jun 9, 08:33 CDT
Monitoring - Lumen splicers have rolled services back to the old fiber span due to the replacement having damage, thus restoring services to a stable state. I have 1 site that is still not up (Craig R3). I am working with Lumen on verifying stability.

MOREnet NOC

Jun 6, 20:55 CDT
Update - Lumen continues to splice fiber. Some sites are seeing connection restoration. No estimated time for them to be fully hands off.

MOREnet NOC

Jun 6, 15:47 CDT
Update - Quite a few more sites in Lumens network have also gone down. I suspect this is correlated, and have opened a ticket to confirm. This brings the outage list to the following sites:

Appleton City R-II
Boonslick Regional Library - Cole Camp Branch
Calhoun R-VIII
Cass County Library - Pleasant Hill Branch
Chilhowee R-IV
Cole Camp R-I
Craig R-III
Crawford County Library District - Steelville Branch
Green Ridge R-VIII
Hardin-Central C-2 (High School)
Hudson R-IX
Kingsville R-I
Leesville R-IX
Mirabile C-1
Montrose R-XIV
Oak Hill R-I
Shawnee R-III
Smithton R-VI
Trails Regional Library - Odessa Branch
Sheldon R-VIII
Christian County Library District - Ozark Branch
Northeast Vernon County R-I (High School)
St. Clair County Library
Blue Eye R-V
Thomasville Library - Oregon County Library District
Carter County Library
Shell Knob Branch Barry-Lawrence Regional Library
Lakeland R-III
Aurora Branch Barry-Lawrence Regional Library
Main Branch - Stone County Library
Shell Knob 78
Blue Eye Branch - Stone County Library
Eagle Rock Branch Barry-Lawrence Regional Library
Mt Vernon Branch Barry-Lawrence Regional Library

Some of these sites may be up temporarily, but will go back down as Lumen diagnoses and re-builds the correct fiber ends. I will remove sites that are confirmed hands off when I have that information. Updates to follow

MOREnet NOC

Jun 6, 14:19 CDT
Update - Some services have been restored, but we still have a lot of circuits down. Lumen NOC, Field Operations and Tier III in collaboration with OSPE are testing to identify the correct fibers that need to be spliced and respliced to restore all services.
Jun 6, 10:38 CDT
Update - The new 432-count cable needs to be completely replaced. The Outside Plant team located slack on the original 144-count cable, and is working to temporarily revert traffic back until permanent repairs can be made.

Fibers are spliced back to the original 144-count cable on the south end, and the splicer is enroute to the north end to continue restoration efforts

Jun 6, 08:09 CDT
Update - The Lumen NOC has advised alarms have not cleared. Splicers have advised so far they have found bad or damaged fibers on the 432-count fiber which was corrected by rolling to spare fibers. As well as mismatched fibers on a 48-count fiber cable in a hand hole which were corrected. The Lumen NOC is still showing alarms and low light indications. Splicers are continuing investigations.

More updates to follow.

MOREnet NOC

Jun 5, 19:31 CDT
Update - Repair on the 432-count cable continues. They are also attempting to migrate services off this path to restore the connection sooner. Updates will follow.

MOREnet NOC

Jun 5, 14:25 CDT
Update - Fiber crews are continuing their work. No ETR at this time.

MOREnet NOC

Jun 5, 09:07 CDT
Identified - Lumen has ran into fiber slack issues during their overnight maintenance window. They are extending the maintenance to pull a new line. This is affecting quite a few Lumen sites.
 
Appleton City R-II
Boonslick Regional Library - Cole Camp Branch
Calhoun R-VIII
Cass County Library - Pleasant Hill Branch
Chilhowee R-IV
Cole Camp R-I
Craig R-III
Crawford County Library District - Steelville Branch
Green Ridge R-VIII
Hardin-Central C-2 (High School)
Hudson R-IX
Kingsville R-I
Leesville R-IX
Mirabile C-1
Montrose R-XIV
Oak Hill R-I
Shawnee R-III
Smithton R-VI
Trails Regional Library - Odessa Branch

No ETR at this time. Updates will follow.

MOREnet NOC

Jun 5, 07:00 CDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:01 CDT
Scheduled - Site:
Northwest Missouri State University

Outage:
n/a due to redundancy

Description:
Updates in the carrier network will be performed during this time. No outage is expected due to redundancy/failover.

May 29, 14:04 CDT
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 CDT
Scheduled - Sites:
Butler R-V
Cedar Co Library - John D Smith Branch
Davis R-XII
El Dorado Springs R-II

Outage
thoughout period

Description:
Equipment in the carrier network will be upgraded. Expect outages during this period.

May 29, 13:59 CDT
Jun 5, 2025
Jun 4, 2025
Completed - The scheduled maintenance has been completed.
Jun 4, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 CDT
Scheduled - Site:
MoDot

Outage:
up to 5 hours

Description:
Work will done to repair and improve fiber connections to current network. An alternate night, 6/5, may be needed to complete this work. Expect outages throughout this window. No outages expected for the alternate night.

Jun 1, 20:21 CDT
Jun 3, 2025
Resolved - This incident has been resolved.
Jun 3, 10:26 CDT
Update - We are continuing to work on a fix for this issue.
Jun 1, 15:00 CDT
Identified - MOREnet is suffering from a fiber cut at Nixa MO at 1:41pm. The fiber vendor has been notified and they are working to repair the fiber. No ETR for repair yet.

This is affecting the following services:
MOREnet backbone between Kansas City and Springfield. This affects all services between Kansas City and Springfield unless they are protected.
The Morenet Transport network between Kansas City and Rolla, which impacts services between UMKC and MS&T.
The Capital Regional Hospital protect path between Jeff City and Kansas City.
Dark fiber necklace A.4 between Branson and Fairview are also down unless they are protected.

Protected services will remain functional. Unprotected services will down until repairs are made.

Jun 1, 14:43 CDT
Completed - The scheduled maintenance has been completed.
Jun 3, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 CDT
Scheduled - Sites:
Appleton City R-II
Boonslick Regional Library - Cole Camp Branch
Calhoun R-VIII
Cass County Library - Pleasant Hill Branch
Chilhowee R-IV
Cole Camp R-I
Craig R-III
Green Ridge R-VIII
Hardin-Central C-2 (High School)
Hudson R-IX
Kingsville R-I
Leesville R-IX
Montrose R-XIV
Oak Grove R-VI
Oak Hill R-I
Shawnee R-III
Smithton R-VI
Trails Regional Library - Odessa Branch

Outage:
1 hour

Description:
Maintenance will be done on vendor network to replace equipment. Expect an outage up to 1 hour during this time.

May 29, 13:50 CDT
Jun 2, 2025
Jun 1, 2025