Resolved -
The local provider isolated an equipment fault impacting services. The affected equipment was replaced, and backup data was used to restore the database, thus restoring services
Jul 16, 11:38 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 16, 11:08 CDT
Update -
We are continuing to investigate this issue.
Jul 16, 10:10 CDT
Update -
It is suspected that the local provider's maintenance window is impacting services. A local team of technicians are on site to attempting to isolate the fault.
Jul 16, 09:08 CDT
Update -
Issue has been escalated to Lumen NOC.
Jul 16, 08:39 CDT
Update -
Last update, Lumen investigating lin order to isolate the cause. IThis issue has been iescalted to a higher priority due to the impact to multiple sites.
Jul 16, 07:22 CDT
Investigating -
Appleton City Public Library
Appleton City R-II
Boonslick Regional Library Cole Camp Branch
Braymer C-4
Calhoun R-VIII
Cass County Library Pleasant Hill Branch
Chilhowee R-IV
Cole Camp R-I
Cole Co R-I
Craig R-III
Green Ridge R-VIII
Hamilton Public Library
Hardin-Central C-2
Henry Co R-I
Henry County Library Lenora Blackmore Branch
Hudson R-IX
Kingsville R-I
Leesville R-IX
Mirabile C-1
Montrose R-XIV
New York R-IV
North Platte Co R-I
North Platte Co R-I Intermediate
North Platte Co R-I Elementary
Oak Grove R-VI
Oak Hill R-I
Salem Public Library
Shawnee R-III
Smithton R-VI
Strasburg C-3
Trails Regional Library Odessa Branchlved Sites:
Description:
Lumen maintnenance window has overrun their change window and is now an outage. Will provide updates as given. NO ETR has been stated.
Jul 16, 06:36 CDT