Resolved -
Connectivity restored. Lumen is now hands off.
MOREnet NOC
Dec 7, 06:51 CST
Update -
Services remain impacted. Lumen is working to obtain an updated ETR from the site maintainer.
MOREnet NOC
Dec 6, 21:41 CST
Update -
Lumen advises that connectivity is expected to be restored by 9:30pm CST. The next update will be provided at that time.
MOREnet NOC
Dec 6, 20:08 CST
Update -
The Lumen NOC is confirming alarms remain present and is engaging the site maintainer to obtain information regarding maintenance efforts and estimated time of restoration. More updates to follow
MOREnet NOC
Dec 6, 16:42 CST
Update -
The outage has been escalated to a 3rd level within Lumen management. Updates to follow.
MOREnet NOC
Dec 6, 14:42 CST
Update -
Lumen expects the outage to be resolved by 4:30PM CST. Updates will follow.
MOREnet NOC
Dec 6, 13:35 CST
Update -
Lumen has dispatched field operation techs to the datacenter. More updates to follow.
MOREnet NOC
Dec 6, 11:34 CST
Identified -
MOREnet engineers have identified an outage in Kansas City affecting many aggregated Lumen circuits. There is no light facing the Lumen equipment. We have engaged their teams to look into the issue. Updates will follow.
MOREnet NOC
Dec 6, 10:30 CST