MOREnet Service Status

All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational

MOREnet Internet Operational

Internet2 Network Operational

MOREnet Backbone Operational

MOREnet Aggregation Operational

MOREnet Fiber Operational

Carrier Network Operational

Managed Services Operational

Threat Management Solution - K12 Operational

Threat Management Solution - Libraries Operational

Threat Management Solution - Affiliates Operational

Aruba Managed LAN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2023

No incidents reported today.

Dec 9, 2023

Fiber Cut between Alton and Oxley

Resolved - This incident has been resolved.
Dec 9, 12:43 CST

Update - Work will continue tomorrow at 9am, running new fiber.
Dec 8, 19:20 CST

Update - Crews are onsite accessing damage.
Dec 8, 15:50 CST

Identified - The issue has been identified and a fix is being implemented.
Dec 8, 13:27 CST

Investigating - ShoMe Technologies has a fiber cut due to road work between Alton and Oxley on Hwy 160.
Dec 8, 13:27 CST

Dec 8, 2023

Dec 7, 2023

Lumen Fiber Outage

Resolved - Connectivity restored. Lumen is now hands off.

MOREnet NOC
Dec 7, 06:51 CST

Update - Services remain impacted. Lumen is working to obtain an updated ETR from the site maintainer.

MOREnet NOC
Dec 6, 21:41 CST

Update - Lumen advises that connectivity is expected to be restored by 9:30pm CST. The next update will be provided at that time.

MOREnet NOC
Dec 6, 20:08 CST

Update - The Lumen NOC is confirming alarms remain present and is engaging the site maintainer to obtain information regarding maintenance efforts and estimated time of restoration. More updates to follow

MOREnet NOC
Dec 6, 16:42 CST

Update - The outage has been escalated to a 3rd level within Lumen management. Updates to follow.

MOREnet NOC
Dec 6, 14:42 CST

Update - Lumen expects the outage to be resolved by 4:30PM CST. Updates will follow.

MOREnet NOC
Dec 6, 13:35 CST

Update - Lumen has dispatched field operation techs to the datacenter. More updates to follow.

MOREnet NOC
Dec 6, 11:34 CST

Identified - MOREnet engineers have identified an outage in Kansas City affecting many aggregated Lumen circuits. There is no light facing the Lumen equipment. We have engaged their teams to look into the issue. Updates will follow.

MOREnet NOC
Dec 6, 10:30 CST

Dec 6, 2023

BBN -Rescheduled BBN-231130-1002

Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:01 CST

Scheduled - Sites:
A T Still University of Health Sciences
Albany Carnegie Public Library
Atterbury Memorial Library - Little Dixie Regional Library
Ballard R-II
Cainsville R-I
Canton R-V
Concordia Branch - Trails Regional Library
Concordia High School - Concordia R-II
Corder Branch - Trails Regional Library
Drexel Branch - Cass County Library
Drexel R-IV
East Buchanan Co C-I
East Lynne 40
Farber Branch - Mexico-Audrain County Library
Fort Osage R-I
Gallatin R-V
Garden City Branch - Cass County Library
Gasconade Co R-II
Green City R-I
Grundy County-Jewett Norris Library
Grundy R-V
Hallsville R-IV
Hamilton R-II
Harrisburg R-VIII
High School - Lafayette Co C-I
Holden R-III
Johnson Co R-VII
La Plata R-II (High School)
Laredo R-VII
Lathrop R-II
Leeton R-X
Lexington Branch - Trails Regional Library
Linn Co R-I
Lone Jack C-6
Macon Public Library
Main Library - Daviess County Library
Malta Bend R-V
Meadville R-IV
Mercer County Library
Milan C-2
Monroe City Public Library
Mound City Public Library
New Haven Branch - Scenic Regional
Newtown-Harris R-III (High School)
Nodaway-Holt R-VII High School
North Central Missouri College
North Harrison Co R-III
North Mercer Co R-III
Northeast Nodaway R-V
Northwest Elementary - Pettis Co R-V
Northwest Missouri State University
Orchard Farm R-V
Paris R-II
Pattonsburg R-II
Polo R-VII
Princeton R-V
Rich Hill R-IV
Ridgeway R-V
Santa Fe R-X
Schuyler Co R-I
South Callaway Co R-II
South Nodaway Co R-IV
St Michaels Hall - Conception Abbey
Stewartsville C-2
Sullivan County Library
Sullivan County Memorial Hospital
Sweet Springs R-VII
Tina-Avalon R-II
Troy R-III
Truman State University - McClain Hall
Waverly Branch - Trails Regional Library
Wellington-Napoleon R-IX
West Nodaway Co. R-I
Westran R-I (High School)
Winfield R-IV Elementary School
Winston R-VI

Outage:
30 min

Description:
Equipment Maintenance: A redundant uplink in the vendor backbone router will become unavailable, causing all traffic to fast reroute within 50ms. This activity does not have any planned downtime..
Dec 5, 12:54 CST

Dec 5, 2023

No incidents reported.

Dec 4, 2023

ShoMe Technologies fiber cut

Resolved - This incident has been resolved.
Dec 4, 17:39 CST

Monitoring - The cut was repaired around 11PM yesterday evening.
Dec 4, 12:32 CST

Investigating - We have notified the fiber provider and they are investigating the break.
Dec 3, 17:04 CST

Dec 3, 2023

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

Lumen Urgent Equipment Replacement

Completed - maintenance is completed, all sites back online
Nov 29, 03:15 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 CST

Scheduled - Sites:
Bronaugh R-VII
Dadeville R-II
Hurley R-I
Manes R-V
Shell Knob 78
Willow Springs Public Library

Outage:
up to 1 hour

Description:
A prior repair to replace optical equipment at the central office did not remediate the current outage and is now identified to be located at the POD in St Louis. The device will be replaced during this maintenance window with up to 1 hour outage.
Nov 28, 16:36 CST

Lumen Outage 11/26/23

Resolved - all ssites are back online after equipment repair.
Nov 29, 03:14 CST

Update - Lumen has requested a maintenance window to replace defective equipment in St Louis. The update 'in the field' did not restore services.
Nov 28, 16:38 CST

Update - repsirs are underway as the correct replacement card has been received.
Nov 28, 12:44 CST

Update - another delay as the wrong part was recieived. Will post an ETR once update on delivery of correct part is known.
Nov 28, 11:55 CST

Update - waiting for the replacement part to arrive so that repairs can be completed.
Nov 28, 08:16 CST

Update - The part for the repair did not arrive today and is expected to be an early am delivery..
Nov 27, 16:02 CST

Identified - Optical equipment failure has been identified within the Lumen network. It is estimated that a replacement card will be available around 3pm this afternoon.
Nov 27, 10:32 CST

Investigating - Sites:
Bronaugh R-VII
Dadeville R-II
Hurley R-I
Manes R-V
Shell Knob 78
Willow Springs Public Library

Lumen Outage:
There is an outage with Lumen involving the 6 above listed sites. No ETR has been given, yet.
Nov 27, 10:14 CST

Nov 28, 2023

Nov 27, 2023

Nov 26, 2023

No incidents reported.