All Systems Operational

About This Site

Welcome to the MOREnet Service Status Page. This page provides the current status of MOREnet services.

MOREnet Network Operational
MOREnet Internet Operational
Internet2 Network Operational
MOREnet Backbone Operational
MOREnet Aggregation Operational
MOREnet Fiber Operational
Carrier Network Operational
Managed Services Operational
Threat Management Solution - K12 Operational
Threat Management Solution - Libraries Operational
Threat Management Solution - Affiliates Operational
Aruba Managed LAN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BlueBIrd Network #260917-1007 Sep 30, 2026 00:00-06:00 CDT

SItes:
Cainsville R-I
North Harrison Co. R-III
Northeast Nodaway R-V
Ridgeway R-V
South Nodaway Co. R-IV

Outage:
up to 15 minutes

Description:
Technicians will be performing maintenance to upgrade software on transport nodes along its network near Bethany, MO. Expected outage, up to 15 minutes.
Posted on Sep 23, 2026 - 15:31 CDT

BlueBird Network #- BBN-260823-1002 Sep 30, 2026 00:00-06:00 CDT

Sites:
Franklin Co. R-II
Scenic Regional Library - New Haven Branch

Outage:
up to1 hour

Description:
Maintenance is need to upgrade software on network devices. The maintenance isn't expected to require the entire maintenance window. Reserving the entire window in case any rolls backs are needed. Reserving 10/1/26 as a backup night if needed to complete work.
Posted on Sep 23, 2026 - 15:42 CDT

Sho-Me Tech #35132 Sep 30, 2026 00:00-05:00 CDT

Sites:
Kelso C-7
Riverside Regional Library - Benton Branch
Riverside Regional Library - Oran Branch
Scott City R-I
Scott Co. Central R-V
Sikeston Public Library

Outages:
failover, protected

Description:
Technicians will be performing fiber work in the Benton area to replace damaged fiber. This will affect the circuit(s) listed above for up to 4 hours during the maintenance window.
Posted on Sep 23, 2026 - 15:59 CDT

Spectrum #0217449 Oct 1, 2026 00:00-06:00 CDT

Sites;
Lone Jack C-6
Pleasant Hill R-III

Outage:
Upt to 2 hours

Description:
Maintenance will be performed to upgrade software on network devices. Expect outage of up to 2 hours.
Posted on Sep 23, 2026 - 15:35 CDT

KPower #06527 Oct 1, 2026 04:00-07:00 CDT

SItes:
Midway R-1 School

Outage:
up to 3 hours

Description:
A fiber panel will be upgraded to improve service. Expect outage throughout the duration of the maintenance window.
Posted on Sep 23, 2026 - 15:47 CDT

Sho-Me Tech #35137 Oct 2, 2026 00:00-05:00 CDT

Sites:
Bourbon Middle School - Crawford Co. R-I
Fredricktown R-I
Greeenville
Kingston K-14
Potosi R-III
Richwoods R-VII
Valley R-VI


Outage:
failover, protected

Desription:
Technicians will be performing fiber work in the Zion area to replace damaged fiber. This will affect the circuit(s) listed above for up to 4 hours during the maintenance window
Posted on Sep 23, 2026 - 16:17 CDT

Sep 29, 2026

Backbone Equipment Outage
Resolved - Vendor repaired the fiber at a construction site and connections are back up.
Sep 29, 14:53 CDT
Update - Engineers are on site but no ETR.
Sep 29, 12:58 CDT
Update - MOREnet engineers have identified possible location of fiber break. Vendor has been updated.
Sep 29, 10:13 CDT
Identified - MOREnet engineers have identified an equipment failure on the MOREnet backbone and are working to get the device back online. The affected sites are:

Alton R-IV
Capital Region Medical Center - Madison St
Cole Co. R-V
Dora R-III
Fairview R-XI
Fredericktown R-I
Gainesville R-V
Glenwood R-VIII
Greenville R-II Greenville Elementary
Jefferson City Public Schools
Junction Hill C-12
Koshkonong Public Library - Oregon County Library District
Laquey R-V
Lincoln University - Main Campus Health & Security Sciences Institute
Lincoln University - Main Campus Schweich Hall
Main Library - Doniphan Ripley County Library
Marshfield R-I
Oregon-Howell R-III
Poplar Bluff R-I
Richards R-V
Richland R-IV
Southeast Missouri State University - ShoMe Link
Thayer R-II
Three Rivers Community College
Waynesville R-VI (High School)
West Plains Public Library
West Plains R-VII

Thank you for your patience. Updates will follow.

MOREnet NOC
Sep 29, 08:15 CDT
BlueBird Network #260810-1011
Completed - The scheduled maintenance has been completed.
Sep 29, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:01 CDT
Scheduled - Sites:
Linn Co. R-I
Meadville R-IV
Mercer County Library
North Mercer Co. R-III
Princeton R-V
Putnam County Library - Main

Outage:
up to 6 hours

Description:
Router upgrade to new software. The maintenance isn't expected to require the entire maintenance window. Reserving the entire window in case any rolls backs are needed. Reserving 9/29/26 as a backup night if needed.
Sep 23, 14:25 CDT
BlueBird Fiber #260909-1003
Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 CDT
Scheduled - SItes:
Holden R-III
Johnson Co. R-VII
Kingsville R-I
Leeton R-X
UCM - Max B. Swisher Skyhaven Airport
UCM - The Innovation Campus

Outage:
none expected

Description:
Router upgrade to new software. No outage is expected due to failover. Reserving the entire window in case any rolls backs are needed. Reserving 9/29/26 as a backup night if needed
Sep 23, 15:17 CDT

Sep 28, 2026

Spectrum Fiber Replacement Multi-Night
Completed - The scheduled maintenance has been completed.
Sep 28, 17:05 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 CDT
Scheduled - Spectrum will be performing multi-night fiber splicing/replacement activities beginning 9-23 thru 9-25 that will cause a service outage of approximately 60-minutes each night during the maintenance window (midnight to 6AM) on the below listed circuits.

Carnegie Public Library Shelbina
Crawford County Library Bourbon Branch
Crawford County Library Steelville Branch
Henry County Library
Kearney R-I
Kirkwood Public Library
Little Dixie Regional Library Dulany Memorial
Lone Jack C-6
Mexico Audrain County Library Martinsburg Branch
North Kansas City Public Library
Oregon County Library Myrtle Public Library
Ozark Regional Library Annapolis Branch
Ozark Regional Library Fredericktown Branch
Ozark Regional Library Main Branch
Pleasant Hill R-III
Reynolds County Library Lesterville Branch
Richmond Heights Memorial Library
Rockwood R-VI Babler Elementary
Scenic Regional Library Sullivan Branch
Scenic Regional Library Warrenton Branch
St Charles R-VI Operations Facility
Wentzville R-IV
Wright City R-II
Sep 14, 13:20 CDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

St Louis Aggregation Circuit Offline
Resolved - This incident has been resolved.
Sep 26, 17:08 CDT
Identified - seeing sites recovering, yet work is still be done.
Sep 26, 11:28 CDT
Update - Request for update sent to vendor.
Sep 26, 10:36 CDT
Update - requested update on work being done from vendor
Sep 26, 08:44 CDT
Investigating - Sites:
Conran Memorial Library
Delta C-7
Dunklin County Library - Cardwell Branch
Ferguson-Florissant R-II
Festus Public Library
Heartland Regional Library - Eldon
Jefferson County Library - Windsor
North County Parkside Elementary
Saxony Lutheran High School
Scott Co. R-IV
St. Charles City-County Library - Main
Sunrise R-IX
University City Public Library
Wellsville Public Library
Whitfield School

Description:
Sites listed above have been down for 2 hours. Ticket has been created with vendor to investigate and repair.
Sep 26, 06:47 CDT

Sep 25, 2026

ShoMe Fiber Repair
Completed - The scheduled maintenance has been completed.
Sep 25, 05:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 00:15 CDT
Scheduled - Sho-Me technicians will be performing fiber work on 9/25 in the West Plains area to replace damaged fiber. The below listed circuits may experience an outage of up to 4-hours during the maintenance window.

Dora R-III
Fairview R-XI
Gainesville R-V
Glenwood R-VIII
Junction Hill C-12
West Plains R-VII
West Plains Public Library
Sep 18, 08:10 CDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Sep 22, 2026

Lumen Maintenance Overrun
Resolved - Root Cause: A fiber fault following a maintenance activity in Oak Grove, MO impacted client services. Work is completed.
Sep 22, 15:18 CDT
Monitoring - The remaining fault has been identified and respliced. Our sites are in restoration, but as work continues, we will continue to monitor until all clear is given.
Sep 22, 14:44 CDT
Update - still under investigation, testing out individual fiber strands, no ETR at this time.
Sep 22, 13:18 CDT
Update - Teams continue to work on isolating the remaining fiber fault. The nature of this work was to relocate a fiber to accommodate an interstate road expansion project being completed by MODOT. No ETR has been given.
Sep 22, 11:45 CDT
Update - Work that was performed during the maintenance has been reviewed however services remain impacted. Technicians continue to locate & repair fault.
Sep 22, 09:59 CDT
Update - Vendor is still investigating location of the fault in the network.
Sep 22, 08:16 CDT
Investigating - Impacted Sites:
Cass County Library - Pleasant Hill Branch
Chilhowee R-IV
Craig R-III
Hardin-Central C-2 (High School)
Shawnee R-III
Trails Regional Library - Waverly Branch

Discription:
Client services have been impacted by scheduled maintenance work to relocate a 96-count cable ahead of upcoming civil construction. Due to unforeseen difficulties, additional services that had not been previously notified of the planned maintenance activity were impacted during repair. Estimate time of repair is 8:00 am.
Sep 22, 07:05 CDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage