United Fiber Outage - KC Area

Incident Report for MOREnet Service

Resolved

This incident has been resolved.
Posted Jun 11, 2026 - 16:54 CDT

Update

We have observed circuits dropping again, field team is on-site investigating, this is at the highest escalation level.
Posted Jun 11, 2026 - 12:52 CDT

Update

We are continuing to monitor for any further issues.
Posted Jun 11, 2026 - 11:27 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2026 - 11:15 CDT

Update

Field team and operations manager are currently on-site at affected DC to remediate power issues, we are seeing some sites restore however crews are still on-site remediation. I will upgrade status when this work is completed.
Posted Jun 11, 2026 - 09:58 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 11, 2026 - 09:48 CDT

Update

To be clear, this is a United Private Networks outage (UPN)
Posted Jun 11, 2026 - 08:41 CDT

Investigating

Sites:
Center 58
Fort Osage R-I
Kansas City Public Library - Main Library
Kansas City Public Library - Plaza
Liberty 53 - Technology Center
Platte Co. R-III

Description:
Outage in KC Area w/Lumen & United Fiber. Under investigation
Posted Jun 11, 2026 - 08:07 CDT
This incident affected: MOREnet Network (MOREnet Internet, Carrier Network).